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Job Overview
Employment Type
Part-time
Hourly
Compensation
Hourly
Range $23.00 - $25.00
Work Schedule
Standard Hours
Benefits
Health Insurance
Dental Insurance
Paid Time Off
Retirement Plan
Employee Discounts
Professional development opportunities
flexible schedule
Job Description
The hiring establishment is a reputable hospitality organization seeking a dedicated Reservations Coordinator to join their team. This company specializes in providing exceptional services within the hotel and hospitality industry, focusing on delivering outstanding customer experiences through efficient management of sales and catering operations. Renowned for its commitment to quality and professionalism, the organization prides itself on fostering a collaborative work environment where employees can grow and contribute meaningfully to the company’s success. With a strong emphasis on guest satisfaction and operational excellence, the company continues to be a leader in the competitive hospitality sector, ensuring that each customer interaction... Show More
Job Requirements
- Bachelors degree in marketing or hospitality management or related field
- Previous hotel experience in reservations, front office, sales and catering preferred
- Proficiency with Microsoft Word, Excel and Outlook
- Excellent communication skills
- Strong organizational skills
- Experience with PMS systems experience preferred
- Ability to handle multiple tasks accurately
- Professional appearance and demeanor
Job Qualifications
- Bachelors degree in marketing or hospitality management or any other combination of education, training or experience that provides the required knowledge skills and abilities
- Previous hotel experience in reservations, front office, sales and catering is preferred but not necessary
- Proficiency with Microsoft Word, Excel and Outlook
- excellent communication, organization, and service-oriented people skills
- Experience working PMS systems
Job Duties
- Act as the primary resource for operational and administrative functions for group block management including building blocks, managing group inventory, billing, pre-arrival, and post departure tasks
- Respond to all inquiries accurately, timely and in a professional manner
- Work closely with sales and catering managers and assist with group blocks, monitor cut off dates and billing details
- Create group booking links for groups and assist wedding blocks
- Assist with processing deposit and payments, closing house accounts
- Process and handle group rooming lists, reservations, and associate reservation requests by inputting data into the reservations system
- Attend weekly pick up meeting
- Assist with printing needs menus, parking vouchers, breakfast vouchers
- Always display a neat and business-like appearance
- Assist with VIP tour planning and gift preparation, check rooms, meeting space, and amenities
- Provide site tours of guestrooms if needed
- Use strong technical skills in Word, Excel, Outlook along with good internet navigation skills
Job Criteria
Experience
Entry Level (1-2 years)
Job Location
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