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GROUP PROGRAMMING COORDINATOR

Job Overview

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Employment Type

Full-time
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Work Schedule

Flexible
Weekend Shifts
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Benefits

IAm Days
Wellbeing reimbursement
Tuition Reimbursement
Discounted hotel nights
Medical insurance
prescription insurance
Dental Insurance
Vision Insurance
401K with company match
Paid Time Off
Paid Family Bonding Time
Adoption assistance
Complimentary daily colleague meals
Employee stock purchase plan
Access to resort facilities including spa services, programs, hiking trails and fitness center

Job Description

Miraval Austin Resort and Spa is a renowned destination spa celebrated for its commitment to well-being, mindfulness, and balance. Operating for over 30 years, this iconic brand has become synonymous with creating environments where employees and guests alike experience harmony and personal growth. Nestled in natural beauty, Miraval Austin provides an atmosphere that nurtures both individual wellness and professional development, allowing team members to thrive in a supportive and empathetic community. The resort’s ethos emphasizes mindfulness and holistic health, fostering an environment where work-life integration is genuinely prioritized.

This Group Programming Coordinator role is an exceptional opportunity ... Show More

Job Requirements

  • High school diploma or equivalent
  • Previous sales experience preferred
  • Strong communication skills
  • Ability to multitask and prioritize duties
  • Proficiency with Microsoft Office
  • Willingness to learn Resort Suite, Envision, and CRM systems
  • Flexibility to work evenings, weekends, and holidays
  • Physical ability to lift up to 30 lbs

Job Qualifications

  • Sales experience preferred, ideally in hospitality or tourism
  • Strong communication, organization, and relationship-building skills
  • Ability to manage multiple priorities independently
  • Proficiency in Microsoft Office
  • willingness to learn Resort Suite, Envision, and other CRM systems
  • Passion for wellness and hospitality
  • Flexible availability, including evenings, weekends, and holidays
  • Ability to lift up to 30 lbs
  • Previous resort experience preferred

Job Duties

  • Serve as primary contact for group and corporate clients
  • Support clients with schedules, itineraries, billing and logistics
  • Coordinate with internal teams to execute group programs
  • Maintain accurate records of sales activity and client communication
  • Deliver excellent customer service before, during, and after group stays
  • Effectively communicate Miraval Austin programming and ethos
  • Work onsite with flexibility between client calls and operational needs
  • Support daily operations with schedule adjustments, point of sale, reporting, and providing assistance to colleagues when needed
  • Work directly with guests onsite on changes to their schedule

Job Criteria

Experience

Mid Level (3-7 years)


Job Location

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