Job Overview
Employment Type
Full-time
Work Schedule
Flexible
Weekend Shifts
Benefits
IAm Days
Wellbeing reimbursement
Tuition Reimbursement
Discounted hotel nights
Medical insurance
prescription insurance
Dental Insurance
Vision Insurance
401K with company match
Paid Time Off
Paid Family Bonding Time
Adoption assistance
Complimentary daily colleague meals
Employee stock purchase plan
Access to resort facilities including spa services, programs, hiking trails and fitness center
Job Description
Miraval Austin Resort and Spa is a renowned destination spa celebrated for its commitment to well-being, mindfulness, and balance. Operating for over 30 years, this iconic brand has become synonymous with creating environments where employees and guests alike experience harmony and personal growth. Nestled in natural beauty, Miraval Austin provides an atmosphere that nurtures both individual wellness and professional development, allowing team members to thrive in a supportive and empathetic community. The resort’s ethos emphasizes mindfulness and holistic health, fostering an environment where work-life integration is genuinely prioritized.
This Group Programming Coordinator role is an exceptional opportunity to be part of a company that aligns career progression with personal well-being. As the Group Programming Coordinator at Miraval Austin, you will play a pivotal role in supporting group sales operations and ensuring flawless execution of group programs and events. Serving as the primary contact for corporate clients and group organizers, this role demands a high level of organization, communication, and customer service acumen. You will coordinate schedules, prepare itineraries, manage billing, and oversee logistics to ensure clients receive an outstanding experience from booking through onsite execution. By working closely with internal teams, you will help uphold the Miraval Austin standards and philosophy.
This position requires flexibility to manage onsite responsibilities alongside client calls and operational tasks, supporting daily activities including schedule adjustments and point of sale inquiries. Your involvement will not only be administrative but also guest-facing, providing real-time assistance to ensure seamless program delivery. Moreover, Miraval Austin supports its employees with robust benefits such as access to wellness programs, professional training, leadership growth opportunities, and exclusive use of resort amenities like hiking trails, spa services, and fitness centers.
For those passionate about wellness, hospitality, and creating memorable experiences, this role offers a meaningful career path within a workplace culture that values diversity, respect, and empowerment. Miraval Austin Resort and Spa is dedicated to fostering a positive, inclusive environment where employees can develop their skills, grow professionally, and maintain a balanced life while contributing to the success of an iconic wellness brand.
This Group Programming Coordinator role is an exceptional opportunity to be part of a company that aligns career progression with personal well-being. As the Group Programming Coordinator at Miraval Austin, you will play a pivotal role in supporting group sales operations and ensuring flawless execution of group programs and events. Serving as the primary contact for corporate clients and group organizers, this role demands a high level of organization, communication, and customer service acumen. You will coordinate schedules, prepare itineraries, manage billing, and oversee logistics to ensure clients receive an outstanding experience from booking through onsite execution. By working closely with internal teams, you will help uphold the Miraval Austin standards and philosophy.
This position requires flexibility to manage onsite responsibilities alongside client calls and operational tasks, supporting daily activities including schedule adjustments and point of sale inquiries. Your involvement will not only be administrative but also guest-facing, providing real-time assistance to ensure seamless program delivery. Moreover, Miraval Austin supports its employees with robust benefits such as access to wellness programs, professional training, leadership growth opportunities, and exclusive use of resort amenities like hiking trails, spa services, and fitness centers.
For those passionate about wellness, hospitality, and creating memorable experiences, this role offers a meaningful career path within a workplace culture that values diversity, respect, and empowerment. Miraval Austin Resort and Spa is dedicated to fostering a positive, inclusive environment where employees can develop their skills, grow professionally, and maintain a balanced life while contributing to the success of an iconic wellness brand.
Job Requirements
- High school diploma or equivalent
- Previous sales experience preferred
- Strong communication skills
- Ability to multitask and prioritize duties
- Proficiency with Microsoft Office
- Willingness to learn Resort Suite, Envision, and CRM systems
- Flexibility to work evenings, weekends, and holidays
- Physical ability to lift up to 30 lbs
Job Qualifications
- Sales experience preferred, ideally in hospitality or tourism
- Strong communication, organization, and relationship-building skills
- Ability to manage multiple priorities independently
- Proficiency in Microsoft Office
- willingness to learn Resort Suite, Envision, and other CRM systems
- Passion for wellness and hospitality
- Flexible availability, including evenings, weekends, and holidays
- Ability to lift up to 30 lbs
- Previous resort experience preferred
Job Duties
- Serve as primary contact for group and corporate clients
- Support clients with schedules, itineraries, billing and logistics
- Coordinate with internal teams to execute group programs
- Maintain accurate records of sales activity and client communication
- Deliver excellent customer service before, during, and after group stays
- Effectively communicate Miraval Austin programming and ethos
- Work onsite with flexibility between client calls and operational needs
- Support daily operations with schedule adjustments, point of sale, reporting, and providing assistance to colleagues when needed
- Work directly with guests onsite on changes to their schedule
Job Criteria
Experience
Mid Level (3-7 years)
Job Location
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