Group Housing and Event Coordinator

Marriott International is a global leader in the hospitality industry, renowned for its commitment to delivering exceptional guest experiences across a diverse portfolio of brands. Among these distinguished brands is The Luxury Collection Hotels & Resorts, a prestigious group of more than 120 properties in over 35 countries. This collection is known for offering authentic, culturally rich experiences that create lasting memories for travelers seeking luxury and sophistication. With a heritage dating back to 1906 under the Italian CIGA brand, The Luxury Collection embodies timeless elegance, combining legendary palaces, remote retreats, and contemporary classics that uniquely reflect the essence of their respective locales. The company is dedicated to fostering an inclusive work environment where the unique backgrounds of associates are valued and celebrated. Marriott International is committed to providing equal employment opportunities without discrimination and actively recruits qualified applicants, including those with criminal histories as permitted by law.

We are currently seeking a dedicated, courteous, and knowledgeable Group Reservations Coordinator to join our team at our Los Angeles location at 465 S La Cienega Blvd. This is a full-time, non-management position offering an hourly wage between $32.00 and $35.00. The role is integral to the smooth operation of our hotel’s group reservation services, requiring coordination with in-house departments, affiliates, and external group contacts to ensure impeccable service and efficient management of group room blocks.

The Group Reservations Coordinator is responsible for maintaining ownership of group blocks, including overseeing pickup numbers, reservation methods, billing procedures, and the VIP guest experience. This role demands proficiency in all aspects of reservations and general hotel operations, ensuring all guests receive the highest standard of service. The Coordinator will serve as a departmental role model and mentor, coordinating tasks effectively to meet deadlines and uphold quality standards. They must adhere to company policies, maintain a professional appearance, protect company assets, and ensure confidentiality of proprietary information.

Exceptional communication skills are essential, as the Coordinator will regularly interact with guests, employees, and management, using professional language and appropriate telephone etiquette. The position requires the ability to perform physical activities such as standing, sitting, walking for extended periods, and handling objects weighing up to 10 pounds without assistance. The Coordinator will also be responsible for reporting work-related accidents or injuries promptly and performing any other reasonable duties as requested by management.

This role is ideal for individuals with at least one year of related work experience and a high school diploma or G.E.D. equivalent. Supervisory experience is not required, making it accessible for candidates seeking to grow their careers within the luxury hospitality sector. As part of The Luxury Collection and Marriott International, the successful candidate will join a global team that supports personal and professional development, encourages cultural diversity, and champions an inclusive workplace environment. This position not only offers competitive pay but also the opportunity to work in a prestigious setting renowned for exceptional guest service and luxury hospitality.