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Job Overview
Employment Type
Full-time
Compensation
Hourly
Range $22.00 - $24.00
Work Schedule
Standard Hours
Benefits
Medical
Dental
Vision
EAP
short-term disability
Life insurance
AD&D
Pet insurance
401k plan
Paid Time Off
on-demand pay
parking
Team member discounts
Educational Assistance Program
Job Description
Solé Miami is a recently renovated, full-service hotel located in Sunny Isles, Florida. This hotel features 222 guestrooms and condos, blending the comfort of stylish accommodations with the convenience of exceptional amenities. Guests at Solé Miami enjoy access to the popular BALEENkitchen, a trendy bar, private beach access, and attentive pool service, all designed to provide a memorable and luxurious hospitality experience. The hotel proudly belongs to Noble House Hotels & Resorts, a curated collection of over 25 unique hotels across the Americas. Each property within this collection is distinct in location and character, creating a family of diverse and... Show More
Job Requirements
- one to three years of experience in hotel sales, catering, event coordination, front office, or administrative support preferred
- previous experience supporting group business, meetings, or banquets strongly preferred
- working knowledge of hotel sales and catering systems such as Delphi, Opera, Salesforce, or similar platforms preferred
- proficiency in Microsoft Office (Word, Excel, Outlook, PowerPoint)
- ability to prepare and maintain contracts, banquet event orders, group resumes, and proposals
- strong data entry skills with high attention to accuracy and detail
- familiarity with hotel operations including rooms, catering/banquets, front office, and accounting is a plus
Job Qualifications
- one to three years of experience in hotel sales, catering, event coordination, front office, or administrative support preferred
- previous experience supporting group business, meetings, or banquets strongly preferred
- working knowledge of hotel sales and catering systems such as Delphi, Opera, Salesforce, or similar platforms preferred
- proficiency in Microsoft Office (Word, Excel, Outlook, PowerPoint)
- ability to prepare and maintain contracts, banquet event orders, group resumes, and proposals
- strong data entry skills with high attention to accuracy and detail
- familiarity with hotel operations including rooms, catering/banquets, front office, and accounting is a plus
Job Duties
- provide administrative and operational support to senior group and catering sales manager and conference services manager for group room blocks, meetings, and catered events
- assist with coordination of group and catering business from contract execution through event completion
- prepare and distribute proposals, contracts, resumes, and event documentation in a timely and accurate manner
- create, update, and maintain group and catering details in the hotel’s sales and catering systems
- ensure all group room blocks, event details, pricing, concessions, and billing instructions are accurately entered and updated
- track cut-off dates, deposits, payments, and rooming lists, communicating deadlines clearly to clients and internal teams
- maintain organized and compliant digital and physical files for all assigned accounts
- prepare and distribute banquet event orders, group resumes, and internal event communications
- coordinate with banquets, catering, front office, housekeeping, AV, and accounting to ensure accurate event execution
- attend and/or support pre-convention, pre-event, and operational meetings as needed
- communicate changes, updates, and last-minute revisions clearly and promptly
- serve as a point of contact for clients for administrative and logistical inquiries
- provide professional, service-oriented communication with clients to support a positive planning experience
- respond promptly to client requests, questions, and concerns, escalating issues as appropriate
- support site inspections, client visits, and familiarization tours when required
- assist with sales reports, forecasts, and performance tracking
- support sales initiatives including lead distribution, follow-up, and account organization
- help identify opportunities for upselling, cross-selling, and service enhancements
- provide post-event support including billing accuracy and documentation reconciliation
- ensure compliance with hotel policies, brand standards, and sales procedures
- maintain confidentiality of client, financial, and proprietary information
- consistently demonstrate attention to detail to support accuracy and operational excellence
- manage calendars, correspondence, and internal communications for the sales team
- support department organization, workflow efficiency, and deadline management
- assist with special projects or initiatives as assigned by sales leadership
Job Criteria
Experience
Mid Level (3-7 years)
Job Location
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