Ground/Ramp Service Agent

Job Overview

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Employment Type

Part-time
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Compensation

Hourly
Exact $19.10
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Work Schedule

Flexible
Weekend Shifts
Night Shifts
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Benefits

Free stand-by travel privileges
Medical insurance
Dental Insurance
Vision Insurance
401k match program
Annual bonus plans
Paid Time Off

Job Description

Horizon Air is a reputable regional airline operating within the Alaska Air Group, known for smooth and reliable air travel experiences across the Pacific Northwest and beyond. As a key player in the airline industry, Horizon Air strives to deliver exceptional customer service and operational excellence. The airline prioritizes safety, efficiency, and a welcoming approach to ensure that every journey is comfortable and memorable for its passengers. With a focus on community and teamwork, Horizon Air fosters a supportive environment for its employees, emphasizing growth and career development.

The Ground Service Agent position at Horizon Air is vibrant and essential within airport operations. Ground Service Agents work in a dynamic and fast-paced environment focused on supporting activities on the airport ramp, crucial to the smooth and safe movement of flights. This part-time regular role based in Portland, OR, offers a starting hourly rate of $19.10 and includes comprehensive rewards and benefits. The role involves direct interaction with operational assets and requires physical stamina to handle luggage, cargo, and diverse airport equipment. Ground Service Agents play a vital part in maintaining airport efficiency by ensuring accurate load handling, coordinating aircraft servicing, and supporting safety procedures such as deicing and security searches. This position demands employees who are adaptable, attentive to detail, and capable of effective communication as they liaise with flight crews and coordinate logistics.

The role also includes operating various airport machinery such as belt loaders, tugs, air-start units, and deice trucks, highlighting the need for strong mechanical aptitude and operational awareness. Employees must be prepared for varied shifts including nights, weekends, and holidays, reflecting the 24/7 nature of airport operations. Horizon Air invests in its workforce through professional development opportunities and a comprehensive total rewards package designed to support employee well-being and future growth. Candidates must meet strict airport security standards, including obtaining a SIDA badge and USPS Mail Handling Certification, underscoring the importance of regulatory compliance and security in the aviation sector. Joining Horizon Air means being part of a team that values safety, respect, inclusivity, and performance, delivering stellar operational service while enhancing the journey of every guest. This role is a perfect fit for individuals enthusiastic about aviation and eager to contribute to an airline dedicated to excellence in customer and operational outcomes.

Job Requirements

  • Valid unexpired driver’s license issued by a US state, a US territory or the District of Columbia
  • Ability to consistently lift 50 pounds
  • Must be able to stand for long periods of time
  • Must be able to bend, stoop, squat, reach and grasp
  • Ability to work a flexible schedule including nights, weekends and holidays
  • Minimum age of 18

Job Qualifications

  • Strong written and verbal communication skills
  • Ability to juggle multiple tasks in a fast-paced environment
  • Ability to perform basic mathematics
  • Ability to participate in paid training that may require overnight travel
  • Ability to obtain USPS Mail Handling Certification
  • Ability to obtain airport security clearance
  • Ability to communicate in English
  • High school diploma or equivalent
  • Authorization to work in the U.S.

Job Duties

  • Load and offload luggage and cargo, transporting to various airport locations
  • Distribute all paperwork to flight crews including fuel slips, load plans, cargo manifests and flight releases
  • Marshals and pushes back aircraft
  • Prepares weight and balance forms and ensures load integrity by inputting accurate commodity codes and weights into a data entry system
  • Service aircraft as necessary to include lavatory, potable water, aircraft grooming, deicing and security searches
  • Operate and/or drive multiple types of equipment, such as belt-loaders, tugs, air-start units, bag carts, lavatory carts and deice trucks
  • Execute aircraft tow operations if required

Job Criteria

Experience

Entry Level (1-2 years)


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