Job Overview
Employment Type
Temporary
Full-time
Compensation
Hourly
Exact $19.92
Work Schedule
Flexible
Weekend Shifts
Night Shifts
Benefits
Free stand-by travel privileges on Alaska Airlines, Hawaiian Airlines and Horizon Air
Comprehensive well-being programs including medical, dental and vision benefits
generous 401k match program
Annual bonus plans
Generous holiday and paid time off
Job Description
Horizon Air is a prominent regional airline operating as a subsidiary of Alaska Air Group, offering essential air travel services across various airports in the United States. Known for its commitment to safety, customer service, and operational efficiency, Horizon Air plays a critical role in connecting communities and providing seamless air travel experiences. The company is recognized for fostering a team-oriented environment where employees work collaboratively to ensure that guests enjoy smooth, efficient, and pleasant journeys. Staff at Horizon Air hail from diverse backgrounds, reflecting the inclusive culture the airline promotes, and the company emphasizes values such as safety, caring, integrity, and performance. Horizon Air is headquartered in Seattle, Washington, and serves multiple airports, maintaining a strong presence in the regional air travel market.
The Ground Service Agent position at Horizon Air is a vital role within the airport team, responsible for numerous critical tasks that directly impact the punctuality, safety, and quality of flights and customer experiences. This role involves working in a fast-paced, dynamic airport ramp environment where efficiency, accuracy, and safety are paramount. Ground Service Agents perform various duties such as loading and unloading luggage and cargo, marshaling aircraft, supporting aircraft servicing, and operating specialized airport equipment. The role requires a hands-on approach and the ability to think quickly and adapt to changing conditions while maintaining high safety standards.
In addition to the physical aspects of the job, the role demands strong communication skills to distribute important flight documentation and coordinate with flight crews and other airport personnel. The Ground Service Agent ensures the integrity of flight loads by accurately preparing weight and balance forms and inputting data into associated computer systems. Beyond these technical responsibilities, the position offers opportunities to participate in training programs and benefit from a competitive salary, starting at $19.92 per hour, along with a comprehensive benefits package including medical, dental, vision, 401k match programs, and free standby travel privileges on Alaska Airlines, Hawaiian Airlines, and Horizon Air. This employment is full-time and regular, located specifically at Santa Rosa, California airport.
Working as a Ground Service Agent at Horizon Air is more than just a job; it is an invitation to be part of an airline whose values emphasize doing the right thing, delivering excellent performance, and fostering a workplace culture built on respect and inclusion. The role also involves adhering to airport-specific security protocols such as obtaining and maintaining a SIDA badge, vital for safety-sensitive positions. Horizon Air commits itself to equal employment opportunities, providing a discrimination-free work environment and supporting all employees through ongoing audits and compliance programs. Overall, it is an ideal position for individuals looking to develop a career within the air travel industry, gain technical skills, and enjoy the benefits and professional growth opportunities provided by a well-established regional airline.
The Ground Service Agent position at Horizon Air is a vital role within the airport team, responsible for numerous critical tasks that directly impact the punctuality, safety, and quality of flights and customer experiences. This role involves working in a fast-paced, dynamic airport ramp environment where efficiency, accuracy, and safety are paramount. Ground Service Agents perform various duties such as loading and unloading luggage and cargo, marshaling aircraft, supporting aircraft servicing, and operating specialized airport equipment. The role requires a hands-on approach and the ability to think quickly and adapt to changing conditions while maintaining high safety standards.
In addition to the physical aspects of the job, the role demands strong communication skills to distribute important flight documentation and coordinate with flight crews and other airport personnel. The Ground Service Agent ensures the integrity of flight loads by accurately preparing weight and balance forms and inputting data into associated computer systems. Beyond these technical responsibilities, the position offers opportunities to participate in training programs and benefit from a competitive salary, starting at $19.92 per hour, along with a comprehensive benefits package including medical, dental, vision, 401k match programs, and free standby travel privileges on Alaska Airlines, Hawaiian Airlines, and Horizon Air. This employment is full-time and regular, located specifically at Santa Rosa, California airport.
Working as a Ground Service Agent at Horizon Air is more than just a job; it is an invitation to be part of an airline whose values emphasize doing the right thing, delivering excellent performance, and fostering a workplace culture built on respect and inclusion. The role also involves adhering to airport-specific security protocols such as obtaining and maintaining a SIDA badge, vital for safety-sensitive positions. Horizon Air commits itself to equal employment opportunities, providing a discrimination-free work environment and supporting all employees through ongoing audits and compliance programs. Overall, it is an ideal position for individuals looking to develop a career within the air travel industry, gain technical skills, and enjoy the benefits and professional growth opportunities provided by a well-established regional airline.
Job Requirements
- Strong written and verbal communication skills
- Ability to juggle multiple tasks in a fast-paced environment
- Must have a valid unexpired driver’s license issued by a US state, a US territory or the District of Columbia
- Ability to consistently lift 50 pounds
- Must be able to stand for long periods of time
- Must be able to bend, stoop, squat, reach and grasp
- Ability to perform basic mathematics
- Ability to work a flexible schedule including nights, weekends and holidays
- Ability to participate in paid training that may require overnight travel
- Ability to obtain USPS Mail Handling Certification
- Ability to obtain airport security clearance
- Ability to communicate in English
- High school diploma or equivalent
- Minimum age of 18
- Authorization to work in the U.S.
Job Qualifications
- Strong written and verbal communication skills
- Ability to juggle multiple tasks in a fast-paced environment
- Valid unexpired driver’s license issued by a US state, US territory or the District of Columbia
- Ability to consistently lift 50 pounds
- Ability to stand for long periods of time
- Ability to bend, stoop, squat, reach and grasp
- Ability to perform basic mathematics
- Ability to work a flexible schedule including nights, weekends and holidays
- Ability to participate in paid training that may require overnight travel
- Ability to obtain USPS Mail Handling Certification
- Ability to obtain airport security clearance
- Ability to communicate in English
- High school diploma or equivalent
- Minimum age of 18
- Authorization to work in the U.S.
Job Duties
- Load and offload luggage and cargo, transporting to various airport locations
- Distribute all paperwork to flight crews including fuel slips, load plans, cargo manifests and flight releases
- Marshal and push back aircraft
- Prepare weight and balance forms and ensure load integrity by inputting accurate commodity codes and weights into a data entry system
- Service aircraft as necessary to include lavatory, potable water, aircraft grooming, deicing and security searches
- Operate and/or drive multiple types of equipment, such as belt-loaders, tugs, air-start units, bag carts, lavatory carts and deice trucks
- Execute aircraft tow operations if required
- Perform other duties as assigned
Job Criteria
Experience
No experience required
Job Location
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