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Job Overview
Employment Type
Part-time
Compensation
Hourly
Range $22.00 - $24.00
Work Schedule
Rotating Shifts
On-call
Weekend Shifts
Night Shifts
Benefits
Paid Time Off
Job Description
Modern Aviation is a leading aviation services provider renowned for delivering top-tier ground handling and concierge services within general aviation. Operating at various prominent airports, Modern Aviation specializes in ensuring exceptional customer experiences for private and charter flight passengers, owners, and flight crews. With a commitment to safety, efficiency, and hospitality, the company has established itself as a premier choice for the aviation community seeking a seamless and professional travel experience.
This part-time, on-call Ground Handler position offers a unique opportunity to be at the forefront of the aviation customer service experience. The Ground Handler plays a pivotal rol... Show More
This part-time, on-call Ground Handler position offers a unique opportunity to be at the forefront of the aviation customer service experience. The Ground Handler plays a pivotal rol... Show More
Job Requirements
- High school diploma or equivalent
- Valid driver's license
- Ability to work on-call, part-time schedule
- Ability to pass airport security background check and drug screening
- Ability to read, write, and understand the English language
- Prior aviation experience preferred
Job Qualifications
- High school diploma or equivalent
- Associates degree preferred
- Valid driver's license
- Ability to read, write, and understand the English language
- Prior aviation experience preferred
Job Duties
- Meet, greet, and welcome passengers and flight crews upon aircraft arrival
- Direct passengers to terminal facilities or ground transportation, including coordination with guests meeting arriving passengers
- Position rental vehicles at aircraft when applicable to support seamless customer departures
- Escort customer vehicles on and off the airfield as required
- Thank customers for their business and welcome them to return
- Assist with the offloading and loading of passenger luggage and baggage
- Support flight crews with service needs including baggage handling and transportation assistance
- Complete fuel, lavatory, and potable water services as required
- Assist with aircraft interior cleaning, trash removal, and cabin servicing when requested
- Support departure preparation by delivering catering, coffee, ice, newspapers, and other requested items
- Follow up to ensure all fuel and service orders are completed so aircraft can depart on schedule
- Assist fellow team members when not directly servicing aircraft or customers
- Participate in improving best practices to enhance customer service and operational efficiency
- Promptly escalate issues, concerns, or irregular operations to the appropriate manager or supervisor
- Perform additional duties as assigned to support operational needs
Job Criteria
Experience
Mid Level (3-7 years)
Job Location
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