Grooming Receptionist

Scenthound is a rapidly growing pet care company dedicated to providing high-quality grooming and wellness services specifically focused on dogs. With a compassionate team and a culture centered around health and wellness, Scenthound strives to create a welcoming and professional environment for both dogs and their owners. As a national leader in dog grooming and care, the company emphasizes excellent customer service, professional development, and a passion for canine health. Scenthound operates a unique membership model that offers pet owners affordable and convenient grooming options, while also promoting wellness through expert advice and care products.

This position at Scenthound is a pivotal role blending customer service, sales, and administrative duties as a Grooming Receptionist and Sales Team Member. The role offers an hourly wage between $13.00 and $15.00, plus an additional $4-$6 per hour earned from the salon's shared tip pool. Scenthound prioritizes work-life balance by offering a flexible schedule with no required Sundays or evening shifts. This makes it an attractive position for individuals who seek rewarding work with predictable hours. As the first point of contact for customers and their dogs, this role requires a friendly and professional demeanor, sales acumen, and excellent organizational skills.

The Grooming Receptionist and Sales Team Member will be responsible for managing various front-desk tasks such as answering phone calls, scheduling appointments, and greeting customers warmly alongside their pets. A key focus is to drive membership sales by educating customers about the health and wellness benefits of Scenthound's offerings, while also recommending products and service add-ons. This role demands confidence in selling and exceptional customer service skills to effectively address and resolve any customer concerns and ensure that customers leave fully satisfied.

This position not only serves as a vital customer service role but also offers direct career growth opportunities. Employees in this role may advance to assistant manager or manager positions through merit and additional training. Beyond competitive base pay and tip sharing, Scenthound offers benefits including paid vacation and complimentary monthly grooming services for your pet. This fosters a supportive and growth-minded work culture where employees who demonstrate passion, commitment, and sales effectiveness are rewarded and can develop professionally.

If you are a motivated, outgoing, and compassionate individual with a love for dogs and a knack for sales and customer service, this role might be the perfect fit. The company values candidates who align with their culture of care and health, and who are enthusiastic about helping dog owners maintain their pets’ wellness through both memberships and expert guidance. Joining Scenthound means contributing to a community experience centered around the love of dogs, client satisfaction, and teamwork, with comprehensive training and support from day one.