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Job Overview
Employment Type
Part-time
Hourly
Compensation
Hourly
Range $13.00 - $15.00
Work Schedule
Standard Hours
Flexible
Benefits
Direct career growth path
Competitive hourly base pay
Shared tips
merit-based pay increases
Paid vacation
Complimentary monthly pet service
Job Description
Scenthound is a rapidly growing pet care company dedicated to providing high-quality grooming and wellness services specifically focused on dogs. With a compassionate team and a culture centered around health and wellness, Scenthound strives to create a welcoming and professional environment for both dogs and their owners. As a national leader in dog grooming and care, the company emphasizes excellent customer service, professional development, and a passion for canine health. Scenthound operates a unique membership model that offers pet owners affordable and convenient grooming options, while also promoting wellness through expert advice and care products.
This position at Sc... Show More
This position at Sc... Show More
Job Requirements
- Sales experience and confidence particularly in membership sales
- Customer service experience in retail or restaurant environments
- Proficiency with computer and technology
- Passion for dogs and dog health and wellness
- Reliable transportation
- Ability to communicate effectively with customers and team members
- High school diploma or equivalent
Job Qualifications
- Sales experience and confidence with membership sales highly valued
- Customer service experience in retail or restaurant settings
- Proficiency with computer and technology
- Passion for dogs and dog health and wellness
- Ability to connect with customers both canine and human
- Effective communication skills with team members and customers
- Ability to efficiently schedule appointments
Job Duties
- Drive membership and retail sales and service add-ons through health and wellness education
- Develop membership leads by following up with potential members
- Answer phone calls, schedule appointments, manage customer profiles and records
- Manage cash drawer - responsible for daily cash handling
- Manage customer expectations
- Resolve customer concerns
- Retain memberships
- Keep the reception area clean and presentable
Job Criteria
Experience
Mid Level (3-7 years)
Job Location
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