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Job Overview
Employment Type
Hourly
Compensation
Hourly
Range $13.00 - $15.00
Work Schedule
Flexible
Benefits
Direct career growth path to management positions
Competitive hourly base pay plus shared tips
merit-based pay increases
Paid vacation
Complimentary monthly service for your pet
Job Description
Scenthound is a premier dog wellness and grooming company dedicated to providing exceptional care and service to dogs and their owners. Known for its commitment to holistic pet health, Scenthound combines expert grooming with wellness services aimed at keeping dogs happy and healthy. The company prides itself on delivering not only outstanding grooming experiences but also educational support to pet parents, ensuring a strong bond between the dogs and their caregivers. Scenthound operates in a customer-centric environment where both employees and customers benefit from the company’s innovative membership model and the welcoming atmosphere in each salon.
This speci... Show More
This speci... Show More
Job Requirements
- Sales experience and confidence
- Customer service experience
- Computer and technology proficiency
- A passion for dogs and dog health and wellness
- Reliable transportation
Job Qualifications
- Sales experience and confidence
- Customer service experience in retail or restaurant
- Computer and technology proficiency
- Passion for dogs and dog health and wellness
- Strong communication skills
- Ability to learn and educate on products and services
- Goal-oriented and self-motivated
Job Duties
- Drive membership and retail sales and service add-ons through health and wellness education
- Develop membership leads by following up with potential members
- Answer phone calls, schedule appointments, manage customer profiles and records
- Manage cash drawer responsible for daily cash handling
- Manage customer expectations
- Resolve customer concerns
- Retain memberships
- Keep the reception area clean and presentable
Job Criteria
Experience
Mid Level (3-7 years)
Job Location
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