Job Overview
Compensation
Hourly
Range $22.30 - $30.00
Benefits
Health Insurance
Dental Insurance
Pre-tax spending accounts
Retirement benefits
Paid Time Off
short-term disability
long-term disability
Employee stock purchase plan
Life insurance
Job Description
US Foods is a leading foodservice distributor in the United States, providing a broad range of food and kitchen products to restaurants, healthcare, hospitality, government, and educational institutions. As a key player in the foodservice industry, US Foods is committed to delivering high-quality products and services that help foodservice operators succeed in their businesses. The company prides itself on its extensive product portfolio, innovative technology, and dedicated customer service, making it a trusted partner for food professionals. US Foods operates culinary and equipment supply stores called CHEF'STORE, which serve as convenient retail outlets for foodservice professionals and customers seeking quality culinary supplies, disposables, dry goods, and fresh products.
The role of Lead in the Dry, Disposables, and Culinary Equipment Supplies (CES) and fresh departments at US Foods CHEF'STORE is crucial for maintaining effective inventory levels, ensuring appealing and profitable merchandise presentation, and providing exceptional customer service. This position involves leading core functions in the assigned departments and acting as Manager on Duty in the absence of the Store Manager or Assistant Store Manager. The Lead is responsible for opening and closing the store, monitoring inventory to maximize sales, executing daily orders, and maintaining superior customer service standards by driving freshness and ensuring products are in stock.
This position offers a starting hourly rate of $22.30 and requires flexibility to work any day between Monday and Sunday, with working hours spanning from 5:00 AM to 7:00 PM depending on business needs. Freight handling experience is considered a plus for this role. The Lead is expected to train, motivate, and develop staff to uphold company standards and deliver a consistent, high-quality shopping experience to customers.
The role requires strong organizational skills to ensure that all areas under the Lead's supervision maintain proper pricing and presentation standards. Familiarity with computer systems for order placement and inventory management is also essential. Daily tasks include stocking shelves, setting up product displays, operating sales registers, handling shipping and receiving duties, and general store maintenance to create a safe and inviting environment.
Employees in this role are also entrusted with reinforcing US Foods' cultural beliefs and values, promoting an inclusive and supportive workplace atmosphere. They ensure that the store adheres to safety policies, correcting hazards when possible and promptly notifying management of issues that require attention. This position demands a proactive approach to problem-solving and the ability to work independently when managing store operations.
Applicants should have a demonstrated customer service orientation and the ability to resolve issues efficiently while maintaining a professional demeanor. The work environment is a retail store setting accessible to the public, which may involve exposure to varying temperatures and moderate noise levels. Physically, this position requires frequent standing, walking, lifting, carrying, pushing, and pulling of items weighing between 1 to over 100 pounds. The role also includes climbing, balancing, stooping, kneeling, bending, and manual dexterity activities associated with inventory and merchandising tasks.
US Foods supports its employees with a comprehensive benefits package that may include health insurance, dental insurance, pre-tax spending accounts, retirement benefits, paid time off, short-term and long-term disability, employee stock purchase plans, and life insurance. This role may also be eligible for overtime compensation depending on workload and scheduling needs. The expected base pay range for this position is $19 - $30 per hour, depending on experience, education, geographic location, and other factors consistent with applicable laws and company policies.
US Foods is an equal opportunity employer that values diversity and inclusion. The company does not discriminate based on race, color, religion, sex, sexual orientation, gender identity, national origin, age, genetic information, protected veteran status, disability status, or other legally protected characteristics.
The role of Lead in the Dry, Disposables, and Culinary Equipment Supplies (CES) and fresh departments at US Foods CHEF'STORE is crucial for maintaining effective inventory levels, ensuring appealing and profitable merchandise presentation, and providing exceptional customer service. This position involves leading core functions in the assigned departments and acting as Manager on Duty in the absence of the Store Manager or Assistant Store Manager. The Lead is responsible for opening and closing the store, monitoring inventory to maximize sales, executing daily orders, and maintaining superior customer service standards by driving freshness and ensuring products are in stock.
This position offers a starting hourly rate of $22.30 and requires flexibility to work any day between Monday and Sunday, with working hours spanning from 5:00 AM to 7:00 PM depending on business needs. Freight handling experience is considered a plus for this role. The Lead is expected to train, motivate, and develop staff to uphold company standards and deliver a consistent, high-quality shopping experience to customers.
The role requires strong organizational skills to ensure that all areas under the Lead's supervision maintain proper pricing and presentation standards. Familiarity with computer systems for order placement and inventory management is also essential. Daily tasks include stocking shelves, setting up product displays, operating sales registers, handling shipping and receiving duties, and general store maintenance to create a safe and inviting environment.
Employees in this role are also entrusted with reinforcing US Foods' cultural beliefs and values, promoting an inclusive and supportive workplace atmosphere. They ensure that the store adheres to safety policies, correcting hazards when possible and promptly notifying management of issues that require attention. This position demands a proactive approach to problem-solving and the ability to work independently when managing store operations.
Applicants should have a demonstrated customer service orientation and the ability to resolve issues efficiently while maintaining a professional demeanor. The work environment is a retail store setting accessible to the public, which may involve exposure to varying temperatures and moderate noise levels. Physically, this position requires frequent standing, walking, lifting, carrying, pushing, and pulling of items weighing between 1 to over 100 pounds. The role also includes climbing, balancing, stooping, kneeling, bending, and manual dexterity activities associated with inventory and merchandising tasks.
US Foods supports its employees with a comprehensive benefits package that may include health insurance, dental insurance, pre-tax spending accounts, retirement benefits, paid time off, short-term and long-term disability, employee stock purchase plans, and life insurance. This role may also be eligible for overtime compensation depending on workload and scheduling needs. The expected base pay range for this position is $19 - $30 per hour, depending on experience, education, geographic location, and other factors consistent with applicable laws and company policies.
US Foods is an equal opportunity employer that values diversity and inclusion. The company does not discriminate based on race, color, religion, sex, sexual orientation, gender identity, national origin, age, genetic information, protected veteran status, disability status, or other legally protected characteristics.
Job Requirements
- High school diploma or equivalent
- Three years of experience in a retail, restaurant or customer service environment
- Supervisory or lead experience preferred
- Flexibility to work a variable schedule including holidays and weekends
- Competency with computer use including word processing, email, and internet software
- Ability to physically lift and carry weights up to 100 pounds occasionally
- Must be able to stand and walk continuously for extended periods
- Must be capable of performing physical activities requiring climbing, balancing, stooping, kneeling, bending, reaching above shoulder, twisting, grasping and manipulating objects
- Ability to provide real-time coaching and monitoring performance of associates
- Must possess strong interpersonal skills to interact with employees at all levels and customers
- Must understand and promote safety policies and practices consistently
Job Qualifications
- High school diploma or equivalent
- Three years’ experience in a retail setting, restaurant, or customer service environment
- Supervisory or lead experience preferred
- Demonstrated competency and proficiency with computer use, word processing, email, and internet software
- Ability to deliver exceptional customer service
- Strong problem-solving skills with the ability to quickly assess situations and make good business decisions
- Good common sense and logical thinking
- Ability to build professional relationships with the client base
- Self-driven and motivated with strong commercial acumen
- Adaptable and willing to assist wherever needed to provide efficient customer service
Job Duties
- Ensure proper inventory levels based on store capacity, promotions, customer requests, and seasonal merchandise to maximize sales
- Complete all daily orders
- Maximize departmental sales by driving and maintaining superior customer service, freshness, and in stocks
- Ensure a daily date check is executed
- Train, motivate and develop staff to execute the same standards
- Ensure appealing presentation and pricing standards are maintained in assigned areas
- Utilize computer as needed for order placement and inventory management
- Stock shelves, set up displays, ring up merchandise and sales, and perform cleaning duties as needed
- Open and close the CHEF’STORE in the absence of the Store Manager or Assistant Store Manager
- Perform Manager on Duty functions as needed
- Role model and promote company cultural beliefs
- Ensure that the facility is well maintained and is a safe environment for staff and customers by following safety policies and practices at all times
- Correct safety issues and then notify the store management of any safety issues that exist in the store, correct if possible
- Responsible for other duties and responsibilities as assigned or required by Store Management
Job Criteria
Experience
Mid Level (3-7 years)
Job Location
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