Smart Foodservice Stores LLC logo

Grocery Department Manager

Job Overview

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Employment Type

Full-time
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Compensation

Hourly
Exact $18.46
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Work Schedule

Standard Hours
Weekend Shifts
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Benefits

Health Insurance
Pre-tax spending accounts
Retirement benefits
Paid Time Off
short-term disability
long-term disability
Employee stock purchase plan
Life insurance

Job Description

The hiring establishment is a reputable retail store specializing in providing high-quality products and exceptional customer service. This store is committed to maintaining a welcoming atmosphere where customers can shop comfortably and find exactly what they need. With a strong emphasis on inventory management, presentation, and customer engagement, the store aims to maximize sales while ensuring a positive shopping experience for every visitor. The company values safety, teamwork, and continuous improvement, creating a work environment that supports employee growth and satisfaction. This position operates within a dynamic retail setting where employees are encouraged to collaborate and uphold the store’s cultural beliefs, ensuring a smooth and efficient operation at all times.

This full-time role offers a competitive starting pay of $18.46 per hour, with a schedule of 30-40 hours weekly, primarily between 11:30 AM and 8:00 PM. The position requires availability for weekends and holidays, aligning with the store's commitment to meet customer needs throughout the week. The role involves overseeing daily inventory levels tailored to store capacity, promotions, customer requests, and seasonal changes, ensuring that all assigned areas are well-stocked and presented attractively to boost sales. Responsibilities include training and motivating staff to maintain high standards of customer service, freshness, and stock availability, and maintaining daily date checks for all products.

Additional duties involve utilizing computer systems to support store operations, stocking shelves, setting up displays, processing sales transactions, and maintaining cleanliness in the store environment. In the absence of the Store Manager or Assistant Store Manager, this role steps up to open and close the store and perform Manager on Duty functions as required. The role demands proactive engagement in safety practices to maintain a secure environment for both staff and customers, including the correction and reporting of safety issues. Employees are expected to exemplify and promote the company’s cultural values consistently.

The working environment is a retail store open to the public, with exposure to varying temperature levels between -10 and 85 degrees Fahrenheit and occasional exposure to outside weather conditions. The role requires active interaction with customers and involves physical tasks such as standing and walking continuously, lifting and carrying items ranging from light to heavy weights, and performing various physical activities such as climbing, stooping, and bending. Flexibility, motivation, and the ability to handle multiple responsibilities efficiently are essential for success in this role.

The position also offers overtime compensation and a comprehensive benefits package that includes health insurance, pre-tax spending accounts, retirement benefits, paid time off, short-term and long-term disability insurance, an employee stock purchase plan, and life insurance. This opportunity is ideal for candidates who are eager to contribute to a thriving retail operation while advancing their skills in a supportive and structured environment.

Job Requirements

  • High school diploma or equivalent
  • three years experience in retail, restaurant, or customer service
  • supervisory or lead experience preferred
  • ability to work flexible hours including weekends and holidays
  • proficiency in computer use, word processing, email, and internet software
  • ability to perform physical tasks including standing, walking, lifting, carrying, pushing, pulling, climbing, stooping, kneeling, bending, reaching, twisting, grasping, manipulating objects, and manual dexterity
  • must be motivated and self-driven
  • strong customer service focus
  • ability to handle variable temperature environments and occasional exposure to outdoor weather

Job Qualifications

  • Three years experience in a retail setting, restaurant, or customer service environment
  • supervisory or lead experience preferred
  • ability to work a flexible hourly schedule including holidays and weekends
  • competency and proficiency with computer use, word processing, email, and internet software
  • desire and ability to deliver exceptional customer service
  • ability to quickly assess situations, address issues, and make solid business decisions
  • good common sense and logical thinking
  • ability to build professional relationships with clients
  • motivated and self-driven
  • ability to analyze customer needs and make recommendations
  • adaptability and willingness to assist in all tasks
  • high school diploma or equivalent required

Job Duties

  • Ensure proper inventory levels based on store capacity, promotions, customer requests, and seasonal merchandise
  • complete all daily orders
  • maximize departmental sales by driving and maintaining superior customer service, freshness, and in stocks
  • ensure a daily date check is executed
  • train, motivate, and develop staff to execute the same standards
  • ensure appealing presentation and pricing standards are maintained in assigned areas
  • utilize computer as needed
  • stock shelves, set up displays, ring up merchandise and sales, and perform cleaning duties as needed
  • open and close the store in the absence of Store Manager or Assistant Store Manager
  • perform Manager on Duty functions as needed
  • role model and promote cultural beliefs
  • ensure the facility is well maintained and safe for staff and customers
  • correct safety issues and notify store management
  • perform other duties as assigned by Store Management

Job Criteria

Experience

Mid Level (3-7 years)


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