Fricker's logo

Greeter/Take-out Specialist

Job Overview

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Employment Type

Part-time
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Compensation

Hourly
Range $13.50 - $17.50
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Work Schedule

Flexible
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Benefits

Flexible work schedule
meal discounts
Clothing discounts
Free birthday meal
Holiday pay
rewards program
Referral program
Career growth opportunities
Healthcare options

Job Description

Fricker's is a well-known restaurant brand that combines fun, food, sports, and spirits to create a lively and welcoming dining experience. With a focus on delivering exceptional guest service and building a friendly atmosphere, Fricker's is a popular destination for those looking to enjoy great food and a vibrant environment. This establishment values its team members and prides itself on fostering a positive work environment where employees are supported and encouraged to grow within their roles.

The role of a hostess/greeter at Fricker's is crucial because this individual is the first and last point of contact for guests during their visit. As a hostess/greeter, you are responsible for creating an excellent first impression by warmly welcoming guests as they arrive and ensuring they feel valued throughout their dining experience. Your duties will also include managing the seating arrangements, assisting servers and managers, answering phone calls, handling carry-out orders, and maintaining overall guest satisfaction. This position is ideal for someone who enjoys social interaction, thrives in a fast-paced environment, and has a passion for customer service.

Fricker's offers new team members ongoing training and development opportunities, providing the necessary knowledge and skills to be successful. The management team commits to coaching, teaching, and offering professional feedback to help employees grow continuously. This supportive atmosphere helps individuals build their careers within the company, with opportunities for advancement and personal development. Employees at Fricker's are also provided with various perks and benefits, including flexible work schedules, meal and clothing discounts, holiday pay, and healthcare options for eligible staff, making it a rewarding place to work.

As a hostess/greeter, maintaining a positive attitude is essential, along with adhering to the company's dress code and policies. Flexibility in scheduling and a commitment to personal growth are also expected. The company culture encourages employees to be themselves and have fun while delivering excellent service. Being part of Fricker's means joining a team dedicated to making every guest feel welcome and ensuring they leave happy, creating memorable experiences that keep customers coming back.

Job Requirements

  • Must have reliable transportation
  • must be authorized to work in the United States
  • must be able to work various shifts
  • ability to stand for long periods
  • willingness to follow company policies and procedures

Job Qualifications

  • High school diploma or equivalent
  • previous experience in customer service or hospitality preferred but not required
  • strong communication and interpersonal skills
  • ability to multitask and work in a fast-paced environment
  • basic knowledge of POS systems is a plus
  • positive attitude and team player
  • flexibility to work various shifts

Job Duties

  • Greeting guests as they arrive and informing them of specials and events
  • thanking guests as they leave and inviting them back
  • managing a waiting list, seating guests, bussing tables, and assisting servers
  • answering phone calls
  • entering carry out orders into the POS system, suggestive selling, ensuring orders are correct and handling money
  • assisting servers and managers throughout the dining room
  • making sure that every guest leaves happy

Job Criteria

Experience

No experience required


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