Din Tai Fung logo

Greeter/Host/Hostess

Job Overview

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Employment Type

Part-time
Hourly
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Compensation

Hourly
Range $9.25 - $16.30
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Work Schedule

Standard Hours
Flexible
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Benefits

competitive pay
Health Insurance
Dental Insurance
Vision Insurance
Life insurance
Health savings account
401(k) Plan

Job Description

Din Tai Fung North America is a renowned and rapidly expanding restaurant company specializing in authentic Chinese cuisine, particularly famous for its meticulously crafted xiao long bao (soup dumplings). Established as a global dining destination, Din Tai Fung has earned a distinctive reputation for its exceptional food quality, attentive service, and commitment to providing an outstanding guest experience. With locations across North America, the organization continues to uphold its heritage of culinary excellence while embracing innovation in customer service and operational efficiency. The company prides itself on fostering an inclusive and dynamic work environment where team members are empowered to grow and succeed in a supportive atmosphere.

This position is for the role of Greeter at one of Din Tai Fung's flagship locations in Portland, Oregon, situated conveniently in Pioneer Place. As a Greeter, you will play a crucial role in guests’ initial impressions by warmly welcoming and efficiently managing the flow of customers through the restaurant’s text message waiting system. This role requires a positive, friendly, and professional demeanor while ensuring that guests are seated promptly and accurately to maximize seating efficiency and reduce wait times. The Greeter is essential in fostering a seamless dining experience by balancing operational needs with guest satisfaction. The position offers a competitive base pay of $16.30 per hour, supplemented by an estimated $9.25 to $10.50 per hour in tips, reflecting the value placed on exceptional customer interaction.

Candidates who pursue this role should be prepared to work in a fast-paced, team-oriented environment where flexibility and enthusiasm are key. The retail and hospitality nature of this position means standing for long periods and maintaining a guest-first attitude are critical. The opportunity offers not only a chance to join a globally respected brand but also pathways for growth within the company, as Din Tai Fung actively promotes from within. Employment with Din Tai Fung North America also includes access to a robust benefits package that supports employee wellness and work-life balance, making this an attractive and rewarding opportunity for individuals passionate about hospitality and guest service.

Job Requirements

  • applicant must be 18 years of age or older
  • legal authorization to work in the united states
  • ability to stand for long periods of time
  • flexible work schedule
  • energetic and motivated individual
  • positive and professional attitude

Job Qualifications

  • high school diploma or equivalent preferred
  • previous experience in a customer service or hospitality role is a plus but not required
  • ability to communicate clearly and professionally
  • strong interpersonal skills
  • ability to work collaboratively in a team environment
  • positive and friendly attitude
  • ability to stand for extended periods

Job Duties

  • greet and welcome guests upon arrival
  • utilize the restaurant’s text message waiting system to manage guest check-ins
  • seat guests at assigned tables promptly and efficiently
  • promote maximum table turnover to reduce wait times
  • provide friendly and professional customer service
  • maintain a clean and organized host area
  • assist with other job-related duties as assigned by the supervisor

Job Criteria

Experience

No experience required


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