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GREETER/HOST - SWAY PM

Job Overview

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Employment Type

Full-time
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Work Schedule

Flexible
Day Shifts
Weekend Shifts
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Benefits

medical health care
free colleague meals
Paid holidays
Vacation leave
sick leave
paid family leave
Employee Discounts

Job Description

Hyatt Regency Atlanta is a premier hotel located in the heart of downtown Atlanta, renowned for its exceptional hospitality and commitment to providing memorable guest experiences. As part of the Hyatt Hotels Corporation, a global leader in the hospitality industry, the Regency Atlanta offers guests a blend of comfort, luxury, and Southern charm. The hotel features multiple dining options, event spaces, and modern amenities catering to both business and leisure travelers. Hyatt Regency Atlanta is dedicated to maintaining a welcoming and professional atmosphere, ensuring guests feel valued from the moment they arrive.

The role of the Greeter at Hyatt Regency Atlanta is critical as it shapes the foundation of the guest’s overall restaurant experience. Greeters are the first point of contact and are responsible for warmly welcoming guests, providing a positive first impression that sets the tone for their dining experience. This role is not only about greeting but also about engaging guests by offering table accommodations and menu recommendations tailored to their preferences. Greeters have an influential role in guest satisfaction and retention, often being the final touchpoint during the dining visit.

This position requires individuals who are personable, attentive, and able to work efficiently in a fast-paced environment. The Greeter at Hyatt Regency Atlanta works primarily during dinner shifts, with occasional morning shifts as needed, demonstrating flexibility in scheduling. This role is perfect for those with prior experience as a restaurant host or hostess and who possess strong communication skills and a genuine desire to satisfy guest needs.

Hyatt provides a supportive work environment that values development and excellence. Team members can expect competitive salary packages and a comprehensive benefits program that includes medical health care following 30 days of employment, free colleague meals during shifts, paid holidays, vacation and sick leave, paid family leave, and access to discounted or complimentary stays at Hyatt properties worldwide. The company culture centers on purpose-driven care, with colleagues committed to delivering meaningful and memorable experiences for every guest. Joining the Hyatt Regency Atlanta team as a Greeter offers not only a promising career path but also an opportunity to be part of a globally respected brand that prioritizes both employee well-being and guest satisfaction.

Job Requirements

  • High school diploma or equivalent
  • Willingness to work flexible hours and shifts
  • Availability to work weekends and holidays
  • Dependable and accountable work ethic
  • Strong verbal communication skills
  • Ability to perform well in a fast-paced environment
  • Positive attitude and team player mindset

Job Qualifications

  • Prior experience as a restaurant host or hostess
  • Strong verbal communication skills
  • Ability to work in a fast-paced environment
  • Availability to work weekends and holidays
  • Dependability and accountability
  • Genuine desire to satisfy guest needs
  • Flexibility with scheduling

Job Duties

  • Welcome guests warmly and provide a positive first impression
  • Manage table accommodations and seating arrangements
  • Offer menu recommendations and answer guest inquiries
  • Ensure guest satisfaction and address any immediate concerns
  • Coordinate with front-of-house and kitchen staff for efficient service
  • Maintain cleanliness and organization of the greeting area
  • Work flexible shifts primarily during dinner hours with occasional morning shifts

Job Criteria

Experience

Mid Level (3-7 years)


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