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Greeter/Host (AM Shifts) | Mesa Centrale

Job Overview

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Employment Type

Full-time
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Compensation

Hourly
Range $18.00 - $1.00
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Work Schedule

Day Shifts
Fixed Shifts
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Benefits

Opportunities to work around the world with Hyatt Hotels and Resorts
discounted and complimentary hotel room nights
Free Employee Meals
free covered parking
Medical insurance
Dental Insurance
Vision Insurance
retirement savings plan
Professional training and development
Tuition and wellness reimbursement up to $1,000 per year
Employee stock purchase plan
Retail discounts including Apple, AT&T, Verizon, Headspace

Job Description

Grand Hyatt Scottsdale Resort is a premier luxury hotel located in the heart of the Sonoran Desert, offering guests a captivating and immersive experience inspired by the natural beauty and cultural richness of the American Southwest. This highly esteemed resort, designed with architectural influences from Frank Lloyd Wright, features magnificent mountain views, artistic botanical interactions, and a harmonious ambience that invites travelers to connect deeply with their surroundings. Guests can indulge in six elevated dining experiences led by celebrity chef Richard Blais, making it a top choice for visitors seeking a blend of sophistication, comfort, and adventure. With its unwavering commitment to exceptional service and hospitality, the resort stands as a beacon of excellence and relaxation in Scottsdale. Hyatt hotels are globally recognized for their focus on creating an inclusive culture where employees are valued as the core of the business, fostering opportunities for growth and professional development. Since 1957, Hyatt has grown to become one of the world’s leading hospitality brands, emphasizing the importance of people, connection, and career advancement.

The role of Greeter at Grand Hyatt Scottsdale Resort offers the unique opportunity to be the very first point of contact for guests, setting the tone for a memorable dining experience. This position is ideal for individuals who thrive in fast-paced environments and have a strong passion for customer service. Greeters will be responsible for creating warm and welcoming first impressions, accommodating table requests, and providing insightful menu recommendations, thus influencing guests' overall satisfaction and ensuring they feel valued throughout their visit. The position offers a starting wage of $18.00 per hour with majority shifts in the early morning hours from 6:00 am to 2:30 pm, with flexible scheduling including morning, midday, or evening shifts as required. Previous experience as a restaurant host or hostess is highly valued, equipping candidates with the skills necessary for success in this role. The resort fosters a supportive team environment where each employee’s contribution matters, and where the culture of care transforms jobs into rewarding careers. With a focus on empathy, integrity, respect, inclusion, experimentation, and wellbeing, the Greeter role is an essential part of upholding Hyatt’s values and delivering an extraordinary guest experience at this luxury resort.

Job Requirements

  • High school diploma or equivalent
  • Prior experience as a restaurant host or guest service role preferred
  • Valid authorization to work in the United States
  • Ability to stand for long periods
  • Must be able to work a flexible schedule including weekends and holidays
  • Strong interpersonal and communication skills
  • Preferred valid AZ Food Handlers License

Job Qualifications

  • Strong verbal communication skills
  • Ability to work in a fast-paced environment
  • Experience in customer service preferred
  • Ability to stand for extended periods
  • Flexibility to work varied shifts including weekends and holidays
  • Valid AZ Food Handlers License preferred

Job Duties

  • Welcome guests and create a positive first impression
  • Provide table accommodations and manage seating arrangements
  • Offer menu recommendations to guests
  • Assist in ensuring overall guest satisfaction
  • Coordinate with restaurant staff to manage guest flow
  • Handle guest inquiries and special requests
  • Maintain cleanliness and organization of the entrance and reception area

Job Criteria

Experience

No experience required


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