Job Overview

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Compensation

Hourly
Range $11.25 - $14.25
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Benefits

competitive salary
Daily Pay
team member hotel discount program
Uniforms Provided
Health Insurance
Dental Insurance
Vision Insurance
Life insurance
Paid PTO
401k

Job Description

Valor Hospitality is a passionate and professional company committed to delivering exceptional hospitality experiences across its properties worldwide. At Valor, the team is driven by a deep dedication to detail and a heartfelt commitment to sustainable dining and thoughtful service. This company blends global perspectives with local insights to provide enthusiastic, creative, and meaningful experiences for guests, teams, and property owners alike. Valor Hospitality values relationships highly and promotes a work culture grounded in high standards, professionalism, and a genuine effort to make a lasting impact through every guest interaction. Their hospitality approach goes beyond traditional service by creating memorable moments that resonate with guests from the first greeting to their final farewell. Individuals who are keen on noticing the smallest details and possess a passion for hospitality are especially encouraged to join this vibrant team.

The Host or Hostess position at Valor Hospitality plays a pivotal role in ensuring a quality dining experience. As the first point of contact in the dining room, the Host or Hostess is responsible for warmly greeting guests, seating them comfortably, and managing the flow of diners to maintain an inviting and seamless ambiance. This position involves supervising and coordinating the dining room activities to guarantee smooth operations during service hours. Critical responsibilities include managing reservations, organizing seating charts, communicating with servers, kitchen staff, and management to synchronize guest flow and food preparation. The host also ensures that all dining areas, including entry points and menus, are impeccably maintained and welcoming. Hosting at Valor is a dynamic role where interpersonal skills such as empathy, a positive attitude, and attentiveness to guest needs are key. This role requires effective communication and organizational skills, as well as the ability to handle special requests and resolve guest concerns promptly, ensuring each guest departs with a memorable and delightful dining experience. Valor Hospitality offers competitive salary packages, daily pay options, health benefits, and a variety of employee incentives, making it an excellent opportunity for individuals who aspire to grow in the hospitality industry while being part of a supportive and rewarding workplace.

Job Requirements

  • High school diploma or equivalent
  • Prior experience in a hospitality or customer service role preferred
  • Ability to lift, push, and carry 20 - 40 lbs
  • Ability to stand continuously for long periods of time
  • Excellent communication skills
  • Ability to handle special guest requests
  • Positive attitude and empathy
  • Knowledge of restaurant flow and basic systems

Job Qualifications

  • Experience in hospitality or customer service
  • Strong communication and interpersonal skills
  • Ability to manage multiple tasks simultaneously
  • Positive attitude and empathy
  • Knowledge of restaurant flow and basic systems
  • Ability to work in a fast-paced environment
  • High school diploma or equivalent

Job Duties

  • Greet guests, escort them to their table, pull chair out for the guest, and present menus
  • Make sure entry doors are clean, free of debris and are inviting and welcoming
  • Make sure all menus are wiped down, free of spots or stains, and complete with any special food and beverage items
  • Inform servers of their location and assigned station
  • Plan out the seating chart and organize the reservations for the evening
  • Check with the phone reservationists or answering machine messages to assure you have all reservations
  • Check with manager to assure private parties are properly staffed and organized for the evening
  • Check with kitchen to verify menu items are readily available
  • Keep in constant contact with the servers, manager, and the kitchen to ensure timing and food preparation is synchronized with guest flow
  • Greet guests as they are leaving the restaurant to ensure guest had a pleasant dining experience
  • Check to see that everything was wonderful
  • Not only is the host or hostess the first impression the guest gets when they come to an establishment, they are also the last
  • Check with every guest to note any problem to quickly get a manager

Job Criteria

Experience

No experience required


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