Bowlero Corp logo

Greeter / Counter Desk Attendant

Job Overview

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Employment Type

Part-time
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Work Schedule

Weekend Shifts
Night Shifts
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Benefits

Free Bowling
$1 Arcade play
20% off Events
50% off food and beverages
Healthcare coverage
performance-based incentives

Job Description

Lucky Strike Entertainment, formerly known as Bowlero Corp, is a leading global location-based entertainment company with over 360 locations across North America. The company specializes in providing engaging and memorable experiential offerings such as bowling, amusements, water parks, and family entertainment centers. As a major player in the entertainment industry, Lucky Strike Entertainment also owns the Professional Bowlers Association, the premier professional bowling league and a rapidly growing media property with millions of fans worldwide. Their commitment to delivering exceptional entertainment experiences has positioned them as a top destination for guests seeking fun and excitement in a dynamic and vibrant atmosphere. For detailed information, visit their official investor relations website at ir.luckystrikeent.com.

Joining Lucky Strike Entertainment as a Greeter/Counter Desk Attendant offers a unique opportunity to be part of an energetic and guest-focused team. This part-time position is designed to create a welcoming and friendly environment from the moment guests arrive. The role involves being the first point of contact for visitors, setting a positive tone that enhances their overall experience. Responsibilities include greeting guests in-person and over the phone, managing waitlists, tracking lane and equipment availability, preparing for leagues, ringing up sales at the counter following cash control procedures, and promptly notifying maintenance about any equipment malfunctions. Additionally, the position requires assisting guests with basic bowling instructions and operating several systems such as the POS system, central panel, computers, and the P.A. system.

Applicants must be at least 16 years old to qualify and should have excellent telephone etiquette with the ability to engage warmly with diverse guests. The role is ideal for individuals who enjoy working in a lively entertainment environment and can stand, walk, and bend for extended periods. Weekend and evening or night shift availability is required to meet operational needs. The job also offers valuable perks such as free bowling, discounted arcade play, and reduced prices on food, beverages, and events, making it an exciting place to work. Lucky Strike Entertainment supports its employees with competitive total rewards including healthcare coverage and performance-based incentives, reflecting their dedication to employee well-being and satisfaction.

Job Requirements

  • Must be at least 16 years of age
  • Excellent telephone etiquette
  • Ability to stand, walk, and bend for extended periods
  • Weekend availability
  • Availability for evening and night shifts
  • Must meet state alcohol service age requirements

Job Qualifications

  • High school diploma or equivalent restaurant/hospitality experience optional
  • Proven success in school or previous job experience
  • Excellent telephone etiquette
  • Must meet the minimum age required by state law to serve alcohol

Job Duties

  • Be friendly and inviting to our guests in person and over the phone
  • Manage the waitlist
  • Track availability and assign lanes, shoes & other equipment
  • Prepare for leagues
  • Ring sales at the counter and follow our cash control procedures
  • Promptly notify our mechanics of any pinspotter/pinsetter malfunctions and log these issues
  • Assist our guests with basic bowling instruction
  • Operate our POS system, central panel, computers, and P/A system

Job Criteria

Experience

Entry Level (1-2 years)


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