Job Overview

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Compensation

Hourly
Range $13.00 - $16.75
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Work Schedule

Flexible
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Benefits

weekly pay
flexible schedule
shift meal discount
family dining discount
best-in-class training
Advancement opportunities
Referral Bonus Program
Medical insurance
Dental Insurance
Vision Insurance
Retirement Plan
Paid Time Off
Well-Being Program
Employee assistance program
PerkSpot Discount Program
Recognition Program
Slip resistant shoes program
Community involvement
charitable involvement
Yearly contests

Job Description

Buffalo Wild Wings is a renowned sports bar and restaurant chain widely recognized for its lively atmosphere, delicious wings, and extensive selection of sauces and rubs. Established as a leader in the casual dining and sports entertainment industry, Buffalo Wild Wings serves millions of guests each year across numerous locations. The company prides itself on creating a dynamic environment where fans can gather to enjoy great food and watch their favorite games. Known for fostering a culture of enthusiasm and team spirit, Buffalo Wild Wings is committed to providing its employees with exceptional opportunities for personal and professional growth. The organization values the importance of making every shift an exciting and rewarding experience, encouraging team members to bring their unique energy and passion to the workplace. Employment with Buffalo Wild Wings often includes flexible scheduling, a supportive team environment, competitive pay, and comprehensive benefits.

The role of Greeter at Buffalo Wild Wings is an entry-level position that plays a crucial part in shaping the customer experience. As the first point of contact for guests entering the restaurant, the Greeter is responsible for welcoming patrons warmly and establishing a positive atmosphere right from the start. This position involves managing waitlists efficiently and ensuring that guests are seated promptly and comfortably, contributing directly to the restaurant's operational success. In addition to guest seating, Greeters provide superior customer service, addressing any initial inquiries and maintaining a friendly and approachable demeanor. This role demands exceptional time management, attention to detail, and interpersonal skills, as well as the ability to thrive in a fast-paced environment. Buffalo Wild Wings offers extensive training and continuous learning opportunities to equip Greeters with the knowledge and skills needed to excel. Team members in this role benefit from advancement opportunities, allowing them to progress within the company. The position is suited for individuals who enjoy engaging with people, have a passion for delivering memorable service, and want to be part of a dynamic team committed to creating legendary experiences. Employment is subject to applicable laws regarding age requirements and may include access to a variety of benefits such as medical, dental, vision insurance, and retirement savings plans.

Job Requirements

  • Must be at least 16 years old or higher according to applicable law
  • Ability to manage time well and pay attention to detail
  • Exceptional guest service skills
  • Availability to work flexible hours including nights and weekends
  • Ability to stand for extended periods
  • Must be able to communicate clearly and effectively
  • Basic math skills for managing waitlists and seating arrangements

Job Qualifications

  • High school diploma or equivalent preferred
  • Previous experience in customer service or hospitality is a plus but not required
  • Strong communication and interpersonal skills
  • Ability to manage multiple tasks efficiently
  • Positive attitude and friendly demeanor
  • Basic knowledge of restaurant operations is beneficial
  • Ability to work in a fast-paced environment

Job Duties

  • Greet and welcome guests as they enter the restaurant
  • Manage and organize waitlists to ensure efficient guest seating
  • Escort guests to their tables and provide menus
  • Maintain cleanliness and organization of the entrance and waiting area
  • Communicate effectively with host staff and servers to optimize seating flow
  • Address guest inquiries and provide information about the restaurant services
  • Contribute to delivering exceptional guest service by creating a positive first impression

Job Criteria

Experience

No experience required


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