GREETER

HGreg is one of the fastest-growing automotive groups in North America, established in 1993. The company operates 31 new and used car dealerships across the United States and Canada and plans for continued expansion within the U.S. With an extensive network and a commitment to customer satisfaction, HGreg has cemented its position as a prominent player in the automotive retail industry, known for offering a wide variety of vehicles, competitive financing options, and exemplary customer service. The company’s growth reflects its dedication to meeting customer needs through innovation, transparency, and professionalism in all sales and service interactions.

The role of Greeter at HGreg is crucial as front-line representatives of the dealership. This position is designed for individuals who are personable, professional, and efficient in managing customer interactions from the moment visitors enter the showroom. Greeters welcome customers warmly, register their visit details into the dealership’s CRM system (DealerSocket), and ensure they are directed to the appropriate sales associate for assistance. Acting as the first point of contact, a Greeter must exemplify the dealership’s values by maintaining a courteous and professional demeanor whether interacting in person or over the phone.

The Greeter’s responsibilities extend beyond simple greetings to include answering basic customer inquiries and facilitating smooth and timely communication between potential buyers and sales staff. In addition to showroom duties, Greeters assist the service department during busy periods, helping to manage customer flow and collect necessary information to enhance service delivery. This role requires individuals to be adaptable and customer-focused, with a keen attention to detail in recording accurate visit information.

Working an 8-hour shift that includes weekends and enjoys two days off per week, Greeters are integral to creating a positive and welcoming atmosphere that encourages customer satisfaction and repeat business. This position demands excellent interpersonal and communication skills, a friendly attitude, and a basic aptitude with computers. Experience in customer service is preferred, and familiarity with HGreg’s sales process is advantageous. The role is well suited for candidates who thrive in dynamic environments and are passionate about contributing to a high-quality customer experience in the automotive retail sector.