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Greeter - (Expired Job)

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Job Overview

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Employment Type

Full-time
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Compensation

Hourly
Exact $19.06
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Work Schedule

Flexible
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Benefits

Health Insurance
Dental Insurance
Vision Insurance
401k plan
Career Development
Paid Time Off
employee recognition programs

Job Description

Bentley Scottsdale, a part of the prestigious Penske Automotive Group (PAG), is a leading luxury automobile dealership located in Scottsdale. As a part of the Penske Automotive Group, a Fortune 500 company, Bentley Scottsdale benefits from the stability, resources, and professional culture associated with one of the automotive industry's most respected organizations. PAG has consistently been recognized by Automotive News as one of the "Best Dealerships to Work For," showcasing its dedication to employee satisfaction, career development, and delivering outstanding customer experiences. The dealership prides itself on a values-driven culture emphasizing integrity, professionalism, excellence, and teamwork.

At Bentley Scottsdale, the role of the Greeter is critical, serving as the initial point of contact for guests and customers when they enter the dealership or connect via phone. This position is essential for setting the tone of the customer's experience, ensuring everyone feels welcome and valued from the moment they arrive. The Greeter's responsibilities span greeting customers with friendliness and enthusiasm, assisting them by directing to the appropriate departments or personnel, and maintaining a professional and courteous demeanor at all times. This is a customer service-focused position that requires an individual who is personable, attentive, and able to manage multiple tasks in a fast-paced environment.

Joining the Penske Automotive Group means gaining access to comprehensive benefits, including health care options such as medical, dental, and vision insurance, as well as a 401k savings and retirement plan with company match. Employees receive tailored training, resources, and opportunities for career growth and advancement based on their performance and interests. The dealership fosters a positive and inclusive workplace culture that values teamwork and supports employee achievement through continuous learning and development. For those passionate about the automotive industry and delivering exceptional customer service, becoming a Greeter at Bentley Scottsdale represents a rewarding career opportunity with opportunities for professional advancement and a chance to work with one of the best brands in the automotive world.

This position offers competitive compensation and an immediate hiring opportunity for individuals who embody commitment, service, authenticity, collaboration, and technical expertise. The successful candidate will be someone who takes pride in providing a world-class experience to every customer, expertly manages telephone systems, assists customers with accuracy and courtesy, and supports the broader dealership team during busy periods and special events. Bentley Scottsdale seeks candidates who are reliable, enthusiastic, and strong team players ready to contribute to the dealership’s reputation for excellence in customer service and sales. The hiring process involves several steps, including phone and in-person interviews, background checks, reference checks, driving record reviews, and drug screening, ensuring the selection of highly qualified and professional team members dedicated to maintaining a drug- and alcohol-free workplace.

Job Requirements

  • High school diploma or equivalent
  • Previous experience in customer service or related field preferred
  • Excellent verbal and written communication skills
  • Strong interpersonal skills
  • Ability to remain courteous and professional at all times
  • Capacity to manage multiple tasks efficiently
  • Ability to work flexible hours including non-traditional shifts
  • Must pass background check, drug screen, and driving record review if applicable
  • Valid driver’s license may be required

Job Qualifications

  • High school diploma or equivalent
  • Previous customer service experience preferred
  • Excellent communication and interpersonal skills
  • Strong organizational skills
  • Ability to work in a fast-paced, results-driven environment
  • Friendly and enthusiastic personality
  • Proficient with telephone systems and basic computer data entry
  • Commitment to providing exceptional customer service

Job Duties

  • Greet customers professionally and courteously in person and by phone
  • Connect customers with appropriate dealership team members promptly
  • Manage telephone switchboards and handle customer inquiries
  • Enter basic customer demographic information into the sales control system
  • Support sales and service teams during events and busy periods
  • Assist customers and vendors to find needed support
  • Maintain a positive and enthusiastic demeanor with a team-player attitude

Job Criteria

Experience

Entry Level (1-2 years)


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