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Job Overview
Employment Type
Full-time
Work Schedule
Standard Hours
Benefits
free employee parking
Job Description
ASM Global is a leading company in the live entertainment industry, specializing in venue and event management across the globe. Renowned for its commitment to creating memorable experiences for millions of guests annually, ASM Global operates a diverse portfolio of venues including arenas, amphitheaters, convention centers, stadiums, and theaters. The company emphasizes a dynamic and inclusive workplace culture, dedicated to delivering exceptional service and operational excellence. ASM Global is an Equal Opportunity/Affirmative Action employer that encourages diversity and inclusivity among its workforce, welcoming applications from women, minorities, individuals with disabilities, and protected veterans. With an established reputation for innovation and... Show More
Job Requirements
- 2-5 years high volume experience in restaurant operations
- Skill in guest relations
- Wine and liquor knowledge
- High school diploma
- Transportation to retrieve items not carried on site
- Must be able to stand for extended periods and work in a fast paced environment
- Must be able to lift or move up to 50 lbs
- Applicants must possess work authorization without need for visa sponsorship
Job Qualifications
- 2-5 years high volume experience in restaurant operations
- Skill in guest relations
- Wine and liquor knowledge
- High school diploma
- Transportation to retrieve items not carried on site
Job Duties
- Anticipate and respond to guest needs
- Respond to guest concerns and complaints regarding food or service and correct errors or resolve complaints with a friendly, positive attitude
- Organize and prioritize service per appropriate service sequence
- Take menu, beverage and bar orders from artists and communicate orders to kitchen and/or bar through micros terminal
- Check food orders prior to serving to ensure that they are correct, properly presented, and that special requests have been met
- Deliver food and beverages to artist
- Perform opening, running, closing duties according to HOB policy
- Maintain line of sight/atmosphere control by circulating through work area throughout shift
- Have the ability to memorize menus and daily specials
- Remove dirty plates, glasses, etc., from green rooms once artist has finished
- Clean spills on tables or around work area
- Maintain HOB safety and sanitation standards
- Have knowledge of all music, promotional or special events in the house
- Provide production coordinator with proper documents to enable catering costs to be calculated and flashed accurately
- Communicate any last-minute menu changes or dietary restrictions to the kitchen staff for execution
- Ensure dressing rooms are set up with agreed rider and in-house items upon bands arrival
- Ensure all traces of previous occupants are removed and room is clean
Job Criteria
Experience
Mid Level (3-7 years)
Job Location
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