Great Wolf Lodge-Sales Manager

Hilton Grand Vacations is a renowned hospitality company that specializes in vacation ownership and resort accommodations. As part of the Hilton family, this company focuses on delivering exceptional vacation experiences to guests through its diverse portfolio of properties. Known for its commitment to quality service, innovation, and guest satisfaction, Hilton Grand Vacations has established itself as a leader in the vacation ownership industry, attracting customers looking for memorable, high-quality vacation options. Operating globally with a strong presence in major vacation destinations, the company prides itself on fostering a vibrant work environment that emphasizes teamwork, growth opportunities, and a commitment to sustainability and community involvement. The company's culture is centered on inclusivity, diversity, and employee development, making it an attractive employer for professionals in the hospitality industry.

The role of Vacation Sales Manager at Hilton Grand Vacations, specifically based at Great Wolf Lodge, is a pivotal position within the sales department. This full-time role offers a competitive compensation package with potential earnings of $120,000 and above, reflecting the high level of responsibility and the opportunity for performance-based rewards. The Vacation Sales Manager will lead and manage the Vacation Sales Ambassador Team, driving the production and achieving sales targets for vacation packages. This leadership role demands a strategic thinker with strong communication skills, capable of motivating and developing a high-performance sales team dedicated to achieving package sales objectives.

In this position, the manager is responsible for aligning the team’s efforts with the broader organizational goals by communicating a clear vision and actively coaching team members. Responsibilities include recruiting and hiring top sales talent, ensuring comprehensive orientation and training, fostering a culture of continuous development, and retaining key personnel. The manager must also work closely with Great Wolf Lodge to enhance the guest experience through effective collaboration, providing tailored information and incentives to guests about vacation options in accordance with local policies.

Key duties include proactively engaging all eligible guests on-site to promote and sell mini vacation packages, leading the sales team to consistently meet or exceed budget package targets, and driving ongoing performance management to optimize sales results. This role requires a dynamic leader who is not only results-driven but also values teamwork and guest satisfaction. Hilton Grand Vacations supports its employees with comprehensive benefits starting from day one, including 401K, paid time off, medical, dental, and vision insurance, as well as opportunities for professional development and career advancement. These benefits underscore the company’s commitment to employee well-being and long-term success.

Joining Hilton Grand Vacations means becoming part of an elite organization recognized for its superior service standards and engaging work culture. The company is an equal opportunity employer embracing diversity and is committed to providing reasonable accommodations for individuals with disabilities throughout the hiring process. This inclusive approach ensures that all employees are supported in their roles and can thrive in their careers. Being a Vacation Sales Manager at Hilton Grand Vacations offers a rewarding career path with the chance to impact guests’ vacation experiences positively while advancing professionally within a respected global brand.