Grandettte - MGM Grand Detroit

MGM Resorts International is a leading global entertainment and hospitality company known for its world-class resorts, casinos, and entertainment venues. Located in Detroit, Michigan, MGM Resorts offers guests an immersive experience filled with excitement, diversity, and top-tier entertainment. The company’s properties are designed to provide guests with unforgettable moments through exceptional service, innovative amenities, and a vibrant atmosphere that welcomes visitors from all walks of life. MGM Resorts is committed to creating a dynamic workplace culture where employees are valued, recognized, and empowered to grow their careers within the hospitality and entertainment industry.

At MGM Resorts, the workplace truly comes alive with a team dedicated to creating unique and show-stopping experiences for every guest. As a Cocktail Server / Grandette, you will play an essential role in setting the stage for an excellent guest experience on the gaming floor. This role is perfect for those who have a passion for hospitality and enjoy engaging with guests by serving both alcoholic and non-alcoholic beverages. You will be the face of hospitality, ensuring guests feel welcomed and valued as you contribute to their overall experience at MGM Resorts. By understanding each guest’s unique story and preferences, you will help create WOW experiences that guests remember long after their visit.

The position offers a competitive starting rate of $13.49 per hour, plus direct tips, making it a lucrative opportunity for individuals interested in the food and beverage service sector within a dynamic and entertainment-rich environment. This role requires excellent interpersonal skills, attention to detail, and the ability to manage multiple tasks while maintaining a warm and professional demeanor. Working on the gaming floor, you will interact with guests in a lively setting, contributing to the energy and pace that define MGM Resorts.

Additionally, the Cocktail Server / Grandette position includes various responsibilities such as following proper cash handling procedures, managing guest transactions securely, and ensuring compliance with comp policies. You will also be involved in creating memorable moments by participating in photographic opportunities with guests, the media, and during special events. Handling guest complaints with tact and within your authority is another key part of this role, with guidance and escalation to management as needed to maintain the highest standards of guest satisfaction and safety.

Joining MGM Resorts means becoming part of a company that cares deeply about the well-being of its employees. Along with competitive pay, you will have access to numerous employee perks and benefits designed to support your physical and mental health, career development, and work-life balance. These include free meals during your shifts, free parking, and access to an employee fitness center. MGM Resorts also offers wellness incentive programs and various discount opportunities on hotel stays, food and beverage, retail, and entertainment. There are also multiple programs and networking opportunities available to help you build skills and advance your career within the company.

If you are enthusiastic about hospitality, enjoy engaging with diverse guests, and want to be part of one of the most fascinating industries in the world, this role is an excellent opportunity for you to shine and grow your career in a supportive, dynamic environment. MGM Resorts International is calling on energetic and dedicated individuals to join the show and help continue the legacy of exceptional guest experiences. Apply today and take the first step in your exciting career journey with MGM Resorts!