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Job Overview
Employment Type
Part-time
Hourly
Compensation
Hourly
Exact $16.90
Work Schedule
Flexible
Weekend Shifts
Benefits
Health Insurance
Dental Insurance
Paid Time Off
flexible scheduling
Employee Discounts
Retirement Plan
Professional development opportunities
Job Description
This employment opportunity is with a resort-style establishment that offers a luxurious outdoor poolside experience. Known for its exceptional hospitality and high standards, this company prioritizes guest satisfaction by delivering top-notch food and beverage services in a picturesque and relaxed pool environment. Guests at this resort enjoy lounging by the pool with attentive service that enhances their visit, making it enjoyable, refreshing, and memorable. The setting combines comfort with elegance, emphasizing a safe and positive guest atmosphere. The position is full-time, particularly busy during peak pool seasons, weekends, and holidays, and offers competitive compensation reflective of the responsibilities and skillset... Show More
Job Requirements
- Must be at least 18 years of age
- TIPS certification or ability to obtain upon hire
- Valid Food Handler's Card or ability to obtain within 30 days
- Ability to work flexible schedules, including weekends and holidays
- Ability to work outdoors for extended periods in varying weather conditions
Job Qualifications
- Minimum 1 year of food service experience
- Resort or outdoor dining experience preferred
- Basic knowledge of food, beverages, and service standards
- General knowledge of cocktails, beer, wine, and non-alcoholic beverages
- Strong communication and interpersonal skills with a guest-focused mindset
- Ability to multitask and remain organized in a fast-paced, outdoor environment
- Professional appearance and positive attitude
Job Duties
- Provide prompt, friendly, and attentive service to guests in pool and lounge areas
- Present menus and offer recommendations on food, cocktails, and refreshing beverages
- Accurately take and enter orders, including special requests and dietary needs
- Deliver food and beverages safely and efficiently throughout the pool area
- Monitor guest needs proactively, checking in regularly while respecting guest privacy
- Clear, clean, and reset lounge areas, tables, and cabanas as needed
- Promote and upsell food, cocktails, and specialty beverages to enhance the poolside experience and maximize revenue
- Process payments accurately using POS systems, including cashless and room charge transactions
- Close out guest checks and ensure accuracy of all transactions
- Set up pool service stations with linens, glassware, utensils, condiments, and supplies
- Maintain cleanliness of service areas, including removing trash and used items promptly
- Ensure all stations are stocked with necessary items throughout the shift
- Follow all food safety, sanitation, and health department regulations
- Adhere to responsible alcohol service standards
- do not serve minors or intoxicated guests
- Follow all safety policies, including wearing slip-resistant footwear and using proper PPE
- Maintain awareness of pool safety and report any unsafe conditions or incidents immediately
- Exercise caution when navigating wet surfaces and crowded pool areas
- Maintain reliable and punctual attendance, including availability for weekends, holidays, and peak pool season
- Complete assigned side work before, during, and after shifts
- Maintain a professional and upbeat demeanor in a high-energy, outdoor setting
- Respond to guest concerns promptly
- escalate issues when necessary
- Report safety concerns, maintenance needs, or unusual incidents to management
- Support team members and assist with additional duties as needed
Job Criteria
Experience
Entry Level (1-2 years)
Job Location
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