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Job Overview
Employment Type
Part-time
Compensation
Hourly
Exact $16.90
Work Schedule
Flexible
Weekend Shifts
Benefits
Health Insurance
Dental Insurance
Paid Time Off
Employee Discounts
flexible scheduling
team events
Job Description
Our establishment is a prestigious resort-style venue known for delivering exceptional guest experiences in a luxurious and vibrant outdoor setting. Situated alongside inviting pool areas, our resort offers a full range of amenities designed for relaxation and enjoyment. We pride ourselves on providing a safe, welcoming, and memorable environment for all our guests, blending meticulous service with a laid-back atmosphere. Our team members are dedicated professionals who thrive in a high-energy, fast-paced service environment, delivering great hospitality with a friendly and proactive approach. We are currently seeking a qualified Pool Server to join our dynamic team, a key role that... Show More
Job Requirements
- Must be at least 18 years of age
- TIPS certification or ability to obtain upon hire
- Valid Food Handler’s Card or ability to obtain within 30 days
- Ability to work flexible schedules, including weekends and holidays
- Ability to work outdoors for extended periods in varying weather conditions
Job Qualifications
- Minimum 1 year of food service experience
- resort or outdoor dining experience preferred
- Basic knowledge of food, beverages, and service standards
- General knowledge of cocktails, beer, wine, and non-alcoholic beverages
- Strong communication and interpersonal skills with a guest-focused mindset
- Ability to multitask and remain organized in a fast-paced, outdoor environment
- Professional appearance and positive attitude
Job Duties
- Provide prompt, friendly, and attentive service to guests in pool and lounge areas
- Present menus and offer recommendations on food, cocktails, and refreshing beverages
- Accurately take and enter orders, including special requests and dietary needs
- Deliver food and beverages safely and efficiently throughout the pool area
- Monitor guest needs proactively, checking in regularly while respecting guest privacy
- Clear, clean, and reset lounge areas, tables, and cabanas as needed
- Promote and upsell food, cocktails, and specialty beverages to enhance the poolside experience and maximize revenue
- Process payments accurately using POS systems, including cashless and room charge transactions
- Close out guest checks and ensure accuracy of all transactions
- Set up pool service stations with linens, glassware, utensils, condiments, and supplies
- Maintain cleanliness of service areas, including removing trash and used items promptly
- Ensure all stations are stocked with necessary items throughout the shift
- Follow all food safety, sanitation, and health department regulations
- Adhere to responsible alcohol service standards
- do not serve minors or intoxicated guests
- Follow all safety policies, including wearing slip-resistant footwear and using proper PPE
- Maintain awareness of pool safety and report any unsafe conditions or incidents immediately
- Exercise caution when navigating wet surfaces and crowded pool areas
- Maintain reliable and punctual attendance, including availability for weekends, holidays, and peak pool season
- Complete assigned side work before, during, and after shifts
- Maintain a professional and upbeat demeanor in a high-energy, outdoor setting
- Respond to guest concerns promptly
- escalate issues when necessary
- Report safety concerns, maintenance needs, or unusual incidents to management
- Support team members and assist with additional duties as needed
Job Criteria
Experience
Entry Level (1-2 years)
Job Location
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