Grand Lodge Host-Food Runner / Support Staff

McMenamins Grand Lodge is a well-established, family-owned company operating in Oregon and Washington that prides itself on blending hospitality with culture. Known for serving its own handcrafted beer, wine, cider, spirits, and coffee alongside honest and flavorful pub fare, McMenamins operates a wide range of venues including neighborhood pubs and historic hotels. The company has a strong reputation for emphasizing community engagement, art, history, music, food, drink, and an overall fun and welcoming atmosphere. As a company, McMenamins values Diversity, Equity, and Inclusion and actively welcomes candidates from diverse backgrounds. This approach helps foster a vibrant workplace culture and supports the company’s mission of being a significant part of each community it serves.

The role of Host-Food Runner-Support Staff at McMenamins Grand Lodge is integral to ensuring guests receive an exceptional experience. This position involves multiple responsibilities including greeting and seating customers in a high-volume environment, answering phone calls, and directing patrons to their preferred or assigned tables. Candidates must be prepared to respond to guest questions regarding the pub or property, as well as promptly expediting and delivering food orders from the kitchen to patrons to ensure timely service. Additional duties include helping to clean and set tables, restocking supplies, performing general cleaning tasks, and working in both smoking and non-smoking areas, including seasonal outdoor work.

The role necessitates mental agility and the ability to multitask efficiently in a fast-paced and deadline-driven setting. Candidates must be able to work independently with minimal supervision while also functioning effectively as part of a team. The Host-Food Runner-Support Staff position offers an opportunity to be a key player in creating a positive customer experience as well as contributing to the smooth operation of the pub. With the variety of tasks ranging from customer interaction to maintenance duties and teamwork, this position suits energetic individuals who enjoy a dynamic work environment and excel in customer service. The employment opportunity is suitable for those seeking a seasonal or long-term position with potential career growth within the McMenamins family. Overall, this role is perfect for individuals who appreciate a work-life balance and value being part of a team dedicated to community, quality service, and an enjoyable atmosphere.