Graduate Minneapolis - Assistant General Manager

Job Overview

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Employment Type

Full-time
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Compensation

Hourly
Range $17.00 - $26.00
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Work Schedule

Flexible
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Benefits

Daily Pay
Health Insurance
Life insurance
401k plan
Paid parental leave
Paid Time Off
Holiday pay
Pet insurance
Employee assistance program

Job Description

Schulte Hospitality Group (SHG) is a leading third-party management company with extensive experience in the hospitality industry spanning multiple generations. With a diverse team of innovative hoteliers and restaurateurs operating over 200 locations across 38 states and 3 countries, SHG has established itself as a reputable force within the industry. The company's portfolio includes a broad range of distinguished global brands such as Marriott, Hilton, IHG, and Hyatt, alongside many unique, independent, boutique, and lifestyle properties and restaurants. SHG's success is deeply rooted in its core values centered on fostering a genuine service culture. The organization is committed to hospitality excellence, embracing respect, authenticity, and prioritizing the needs of internal and external stakeholders. The passion for hospitality is evident in SHG’s vision to continuously make a positive impact in every aspect of its operations.

The Assistant General Manager role at Schulte Hospitality Group represents an exciting opportunity for a dynamic, service-oriented professional eager to contribute to SHG’s mission and growth. This position plays a pivotal role in assisting the General Manager in overseeing all facets of hotel operations, ensuring compliance with brand standards, maintaining guest satisfaction, and driving operational and financial success. The Assistant General Manager is responsible for managing budgets, controlling expenditure, recruiting and training staff, and maintaining statistical and financial records to meet sales and profit targets. The role involves hands-on management, including meeting and greeting customers, handling complaints, troubleshooting operational challenges, and ensuring events and conferences run smoothly. Additionally, this role supervises maintenance, renovations, and security while ensuring compliance with health, safety, licensing laws, and regulatory requirements.

Joining SHG means becoming part of a company that truly values its employees. SHG invests in its people by promoting a rewarding, fun, and flexible work environment characterized by career growth opportunities and comprehensive benefits. Associates benefit from perks such as Daily Pay, free telemedicine and virtual mental health care from day one, multiple health and life insurance options, a 401k plan with company match, paid parental leave, paid time off, holiday pay, pet insurance, an employee assistance program, and exclusive marketplace discounts. Schulte Hospitality Group encourages a workplace culture where individuals feel engaged, empowered, and excited to grow, recognizing that its greatest asset is its people. This full-time position offers a chance to thrive in an atmosphere designed to support professional development and job satisfaction within a prestigious hospitality management company.

Job Requirements

  • Minimum of two (2) years' experience as an assistant general manager
  • Bachelor’s degree in hospitality management or business preferred
  • Ability to communicate effectively verbally and in writing
  • Demonstrated ability to lead a team
  • Excellent attention to detail
  • Financial savvy
  • Proficient in Microsoft Office

Job Qualifications

  • Minimum of two (2) years' experience as an assistant general manager
  • Bachelor’s degree in hospitality management or business preferred
  • Ability to communicate effectively verbally and in writing
  • Demonstrated ability to lead a team
  • Excellent attention to detail
  • Financial savvy
  • Proficient in Microsoft Office

Job Duties

  • Managing budgets and financial plans and controlling expenditure
  • Oversees hotel operations under the direction of the General Manager
  • Ensures overall guest satisfaction to drive brand metrics
  • Ensures compliance with brand standards
  • Maintaining statistical and financial records
  • Setting and achieving sales and profit targets
  • Recruiting, training, and monitoring staff
  • Planning work schedules for individuals and teams
  • Meeting and greeting customers
  • Dealing with customer complaints and comments
  • Addressing problems and troubleshooting
  • Ensuring events and conferences run smoothly
  • Supervising maintenance, supplies, renovations, and furnishings
  • Dealing with contractors and suppliers
  • Ensuring security is effective
  • Carrying out inspections of property and services
  • Ensuring compliance with licensing laws, health and safety, and other statutory regulations
  • Perform various other duties as assigned to meet business objectives

Job Criteria

Experience

Mid Level (3-7 years)


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