
Job Overview
Employment Type
Full-time
Compensation
Hourly
Exact $17.00
Work Schedule
Weekend Shifts
Benefits
free employee parking
Free Employee Meal
discounted hotel rooms
401-K matching retirement plan
Paid Time Off
Employee Referral Bonus
Cash advance
Health Insurance
Dental Insurance
Vision Insurance
Life insurance
Short term disability insurance
Flexible Spending Account (FSA)
Pet insurance
Job Description
The Madison Concourse Hotel is a premier hospitality establishment located in the heart of Madison, Wisconsin. Known for its elegant accommodations and exceptional service, the hotel offers guests an immersive experience filled with comfort, style, and convenience. The Governor's Club Lounge, a distinguished feature of the hotel, provides guests with a luxurious space complete with complimentary breakfast, top-shelf cocktails, hors d'oeuvres, desserts, and an awe-inspiring view of the State Capitol. The hotel prides itself on creating memorable experiences that capture the spirit and charm of Madison.
The role of a Governor's Club Lounge Attendant at The Madison Concourse Hotel is an integral part of the guest experience. This position is full-time with early morning shifts from 5:00am to 12:00pm on weekdays and 5:00am to 1:00pm on weekends. Candidates must be available to work on weekends and holidays with varying days off during the week, emphasizing flexibility in the schedule. This role is perfect for individuals who are passionate about hospitality and possess a deep knowledge of the Madison area, enabling them to act as informal concierges by recommending local food, entertainment, and attractions to guests.
In this role, attendants will be responsible for setting up and maintaining the breakfast buffet, ensuring cleanliness and tidiness in the lounge, refreshing complimentary amenities, and managing inventory levels in both the kitchen and lounge areas. As the friendly face of the Governor’s Club Lounge, attendants assist guests with inquiries about the hotel and surrounding city, aiming to provide personalized and high-quality service that enhances their stay. With a starting wage of $17 per hour and comprehensive benefits, this position offers both a rewarding work environment and competitive compensation.
The role demands a true people-person who thrives on interactions and is committed to providing excellent customer service. It offers individuals the opportunity to work in a vibrant and inclusive atmosphere that values teamwork, integrity, and continuous growth. Those who take pride in hospitality and enjoy connecting with people will find this position fulfilling and engaging. The Madison Concourse Hotel supports its employees with various perks, including free employee parking and meals, hotel discounts, referral bonuses, retirement plan matching, and access to advance earned wages. Full-time employees also gain eligibility for a wide range of health benefits such as medical, dental, and vision insurance plus life insurance and disability coverage, ensuring a secure and supportive workplace.
Joining The Madison Concourse Hotel as a Governor's Club Lounge Attendant means becoming part of a respected institution that enhances the overall guest experience through attentive service and local expertise. It is an excellent opportunity to develop hospitality skills in a supportive and dynamic environment while enjoying the perks of working for a reputable hotel in downtown Madison.
The role of a Governor's Club Lounge Attendant at The Madison Concourse Hotel is an integral part of the guest experience. This position is full-time with early morning shifts from 5:00am to 12:00pm on weekdays and 5:00am to 1:00pm on weekends. Candidates must be available to work on weekends and holidays with varying days off during the week, emphasizing flexibility in the schedule. This role is perfect for individuals who are passionate about hospitality and possess a deep knowledge of the Madison area, enabling them to act as informal concierges by recommending local food, entertainment, and attractions to guests.
In this role, attendants will be responsible for setting up and maintaining the breakfast buffet, ensuring cleanliness and tidiness in the lounge, refreshing complimentary amenities, and managing inventory levels in both the kitchen and lounge areas. As the friendly face of the Governor’s Club Lounge, attendants assist guests with inquiries about the hotel and surrounding city, aiming to provide personalized and high-quality service that enhances their stay. With a starting wage of $17 per hour and comprehensive benefits, this position offers both a rewarding work environment and competitive compensation.
The role demands a true people-person who thrives on interactions and is committed to providing excellent customer service. It offers individuals the opportunity to work in a vibrant and inclusive atmosphere that values teamwork, integrity, and continuous growth. Those who take pride in hospitality and enjoy connecting with people will find this position fulfilling and engaging. The Madison Concourse Hotel supports its employees with various perks, including free employee parking and meals, hotel discounts, referral bonuses, retirement plan matching, and access to advance earned wages. Full-time employees also gain eligibility for a wide range of health benefits such as medical, dental, and vision insurance plus life insurance and disability coverage, ensuring a secure and supportive workplace.
Joining The Madison Concourse Hotel as a Governor's Club Lounge Attendant means becoming part of a respected institution that enhances the overall guest experience through attentive service and local expertise. It is an excellent opportunity to develop hospitality skills in a supportive and dynamic environment while enjoying the perks of working for a reputable hotel in downtown Madison.
Job Requirements
- High school diploma or equivalent
- Previous customer service experience
- Ability to work early morning shifts including weekends and holidays
- Good communication and interpersonal skills
- Knowledge of Madison and local attractions
- Ability to maintain cleanliness and organization
- Flexibility with scheduling
Job Qualifications
- Customer service background
- Previous hotel or related experience preferred
- People-person with a passion for hospitality
- Familiar with Madison
Job Duties
- Set up and maintain the breakfast buffet
- Light cleaning to maintain the cleanliness of the Governor's Club Lounge
- Refresh complimentary amenities for guests throughout the morning
- Maintain inventory and restock items in the kitchen and Governor's Club Lounge
- Assist guests with questions about the hotel or surrounding area
- Act as a concierge to recommend things to do and see around Madison
- Perform other functions as required and directed
Job Criteria
Experience
Mid Level (3-7 years)
Job Location
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