Gourmet Coffee Attendant

W Austin, located at 200 Lavaca Street in vibrant Austin, Texas, is part of the renowned W Hotels brand under Marriott International. Known for its contemporary luxury and unique, spirited atmosphere, W Austin combines the energy of the city with the impeccable service standards of a global hospitality leader. As a non-management food and beverage position within this dynamic hotel, the role offers an hourly pay rate of $19.38 plus eligibility for tips, reflecting the importance of providing excellent customer service in a bustling hospitality setting. This full-time role is ideal for individuals seeking to thrive in a fast-paced environment dedicated to luxury guest experiences and professional growth.

The primary focus of this position is to manage the smooth operation of the coffee cart and dining areas, executing opening and closing duties with precision. Responsibilities include setting up and stocking workstations, cleaning equipment and surfaces, and ensuring that all appliances like coffee makers are operated at appropriate times to maintain service quality. Cash handling and accurate order input using the MICROS system are essential functions, ensuring that guest transactions are efficiently managed and the financial aspects of the shift are properly accounted for.

Beyond operational tasks, this role emphasizes exceptional guest service, requiring staff to warmly welcome guests, anticipate their needs, and assist individuals with disabilities, thereby upholding the highest hospitality standards. Employees are expected to cultivate positive relationships with colleagues, contributing to a collaborative team environment aimed at delivering consistent quality and exceeding guest expectations.

Safety and security are paramount, with team members required to adhere strictly to company policies and procedures while maintaining personal professional appearance and confidentiality of proprietary information. The physical demands of the job include standing, walking, lifting objects up to 25 pounds, and maneuvering through varied physical spaces, underlining the active nature of the position.

W Austin and Marriott International pride themselves on an inclusive work culture that values diversity and equal opportunity. The organization actively supports an environment where unique backgrounds and experiences of associates are celebrated and utilizes this diversity as a strength to enrich the workplace. Associate development and community are core pillars, inviting individuals to be themselves, embrace their purpose, and contribute meaningfully to the brand's reputation for innovation within luxury hospitality.

Overall, the role is an excellent opportunity for individuals with a high school diploma or GED who are enthusiastic about customer service and operational excellence in a prestigious hotel setting. No prior related work or supervisory experience is required, making it accessible to entry-level candidates who aspire to grow within the Marriott International family and the exciting world of W Hotels. Joining this team means becoming part of a global hospitality group recognized for redefining luxury and delivering memorable guest experiences through creativity, passion, and a commitment to authentic service.