Gourmet Coffee Attendant

W Austin, located at 200 Lavaca St, Austin, Texas, is a vibrant and upscale hotel that operates under the prestigious W Hotels brand, part of Marriott International. Renowned for its modern design, energetic atmosphere, and commitment to guest satisfaction, W Austin serves as a premier destination for travelers seeking luxury accommodations combined with a dynamic urban experience. The hotel represents the fusion of contemporary style and sophistication, offering guests a unique blend of comfort, innovation, and personalized service. As part of the Marriott International family, it follows a strong commitment to diversity, inclusion, and equal employment opportunities, fostering an environment where every associate is valued and respected.

This full-time, non-management role at W Austin offers a position in the Food and Beverage & Culinary category, paying $19.38 per hour plus tips. This opportunity is ideal for individuals passionate about hospitality and guest service, seeking to be part of a renowned hotel brand with a commitment to excellence and innovation. As a team member, you will play a crucial role in the daily operations of the food and beverage services, ensuring that guests receive exceptional service and a memorable experience.

The position involves various operational responsibilities, including opening and closing duties, such as organizing supplies and equipment, cleaning all tools and designated areas, and securing the premises. You will be responsible for stocking and maintaining work areas in an orderly fashion, efficiently entering orders into the MICROS point-of-sale system, and handling customer payments. Preparation of food and coffee items, ensuring that appliances like coffee machines are operated at appropriate times, and maintaining cleanliness throughout the day including tables, utensils, and workstations, are vital tasks for this role.

Additionally, this role demands a commitment to safety and quality standards. Compliance with all company safety policies and procedures, reporting maintenance issues, hazards, accidents, or injuries, and completing safety training and certifications are essential to maintaining a secure work environment. The role also requires maintaining a professional appearance, protecting company assets and confidential information, and fostering a respectful and supportive team atmosphere where all colleagues are treated with dignity.

Physical demands of the job include handling and moving items weighing up to 25 pounds unassisted, standing, sitting, or walking for extended periods, visually inspecting equipment and materials, and using fine motor skills for the manipulation of objects of various sizes. The role also entails reaching above the head and below the knees, bending, twisting, and moving through narrow, confined, or elevated spaces, as well as ascending and descending stairs and service ramps.

The mission of W Hotels to 'wake up the curiosity and expand worlds' invites team members to be original, innovative, and forward-thinking, contributing to an environment where luxury norms are constantly reinvented. By joining W Austin, you become part of a diverse, global portfolio of brands under Marriott International and have the opportunity to develop your career while delivering the Whatever/Whenever service philosophy that defines W Hotels’ guest experience. This role promises not only professional growth but also the rewarding experience of contributing to a vibrant and inclusive workplace.