
Job Overview
Employment Type
Full-time
Part-time
Compensation
Hourly
Range $13.00 - $17.00
Work Schedule
Flexible
Benefits
Employee discounts on golf
Merchandise and food and beverage
Health Insurance
Dental Insurance
Vision Insurance
accident insurance
Disability insurance
Life insurance
401k plan
Paid Time Off
Paid training
flexible schedule
Opportunity to advance
Fun team environment
Job Description
Robert Trent Jones Golf Trail at Magnolia Grove is a renowned golf destination, part of the illustrious Robert Trent Jones Golf Trail that spans multiple locations, providing premium golfing experiences throughout Alabama. Known for its impeccable course design, magnificent landscapes, and commitment to customer satisfaction, Magnolia Grove offers players and visitors a setting that blends competitive play with tranquility and luxury. The establishment prides itself on creating memorable experiences for golf enthusiasts of all levels – from novices to seasoned players. With a focus on excellence in service and a culture of hospitality, Magnolia Grove stands out as a premier golfing location within the region, attracting a vibrant community of both locals and tourists. The venue also features a well-appointed golf shop, various dining options, and event spaces that enhance the overall appeal for guests and members alike. Employment opportunities here typically cater to individuals passionate about golf, service, and operational excellence, whether on a full-time or part-time basis. Compensation for various roles is competitive within the industry, reflecting the establishment’s commitment to attracting and retaining talented team members. Specific pay scales, like those for the Golf Shop Shift Leader, range between 13.00 and 17.00 dollars per hour, aligned with experience and role responsibilities.
The Golf Shop Shift Leader role at Robert Trent Jones Golf Trail at Magnolia Grove is vital to the smooth operation and high-quality customer service standards of the golf shop. This position requires someone who can handle both leadership responsibilities and frontline customer engagement within a dynamic golf retail and service setting. As a Shift Leader, the individual will oversee the opening and closing of the golf shop, ensuring all security protocols—such as managing safe combinations, alarm codes, and facility keys—are meticulously followed to protect assets and employees. This role demands strong cash handling skills and accuracy, including processing nightly deposits while maintaining confidentiality and adhering to security guidelines.
Beyond financial duties, the Shift Leader also plays a key part in delivering top-notch customer service, addressing complaints or inquiries promptly, and supporting retail sales operations using Point of Sale systems and tee time booking software. Leadership responsibilities extend to coordinating daily activities, reporting to supervisors, and assisting in planning tournaments that help foster community engagement and enhance guest experiences. The position offers an opportunity to work in a supportive and fun team environment that encourages professional growth, with paid training provided and a flexible schedule to accommodate different lifestyles. Becoming a member of the SunBelt team means gaining access to employee discounts across golf, merchandise, and food and beverage, as well as opportunities for career advancement and skills development. The role is suited for individuals who are communicative, math proficient, customer service-oriented, and comfortable with technology systems used within golf operations. Whether seeking part-time or full-time work, Golf Shop Shift Leaders at Magnolia Grove contribute significantly to maintaining the venue’s stellar reputation and guest satisfaction.
The Golf Shop Shift Leader role at Robert Trent Jones Golf Trail at Magnolia Grove is vital to the smooth operation and high-quality customer service standards of the golf shop. This position requires someone who can handle both leadership responsibilities and frontline customer engagement within a dynamic golf retail and service setting. As a Shift Leader, the individual will oversee the opening and closing of the golf shop, ensuring all security protocols—such as managing safe combinations, alarm codes, and facility keys—are meticulously followed to protect assets and employees. This role demands strong cash handling skills and accuracy, including processing nightly deposits while maintaining confidentiality and adhering to security guidelines.
Beyond financial duties, the Shift Leader also plays a key part in delivering top-notch customer service, addressing complaints or inquiries promptly, and supporting retail sales operations using Point of Sale systems and tee time booking software. Leadership responsibilities extend to coordinating daily activities, reporting to supervisors, and assisting in planning tournaments that help foster community engagement and enhance guest experiences. The position offers an opportunity to work in a supportive and fun team environment that encourages professional growth, with paid training provided and a flexible schedule to accommodate different lifestyles. Becoming a member of the SunBelt team means gaining access to employee discounts across golf, merchandise, and food and beverage, as well as opportunities for career advancement and skills development. The role is suited for individuals who are communicative, math proficient, customer service-oriented, and comfortable with technology systems used within golf operations. Whether seeking part-time or full-time work, Golf Shop Shift Leaders at Magnolia Grove contribute significantly to maintaining the venue’s stellar reputation and guest satisfaction.
Job Requirements
- High school diploma or equivalent
- Some prior experience in customer service or retail preferred
- Ability to deliver a high level of customer service
- Good oral communication skills
- Basic math skills and ability to count change accurately
Job Qualifications
- High school diploma or equivalent
- Previous experience in retail or golf shop operations preferred
- Strong customer service and communication skills
- Proficiency in cash handling and Point of Sale systems
- Ability to manage multiple tasks and work in a team environment
- Basic math skills for handling transactions
- Leadership or supervisory experience is an advantage
Job Duties
- Responsible for opening and closing golf shop with facility keys, safe combinations and alarm codes
- Accurately process nightly deposits adhering to confidentiality and security protocols
- Perform cash handling and retail sales duties while delivering excellent customer service
- Address customer complaints and inquiries effectively
- Proficiently operate Point of Sale systems and tee time booking software
- Report daily operational activities to supervisors
- Assist in planning and coordinating golf tournaments
Job Criteria
Experience
Mid Level (3-7 years)
Job Location
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