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Golf Shop Attendant - Shawnee Hills

Job Overview

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Work Schedule

Flexible
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Benefits

flexible schedule
Opportunities for advancement
Positive work environment
Employee Discounts
Training and development opportunities

Job Description

The Golf Shop Attendant position is an integral role within a golf course setting, primarily responsible for managing sales operations while delivering exceptional customer service. The hiring establishment is a well-regarded golf course, often part of a larger park district or recreational facility that focuses on providing high-quality golfing experiences to the community. The golf course typically includes amenities such as a pro shop, food and beverage services, and golfing equipment rental or sales, aiming to enhance visitors' overall enjoyment. Serving guests ranging from casual players to seasoned golf enthusiasts, the establishment prioritizes hospitality and a smooth retail experience.\n\nAs a Golf Shop Attendant, the employee operates a point-of-sale system to process transactions involving merchandise, greens fees, and food and beverage offerings. This role demands accuracy and attention to detail, particularly in handling cash transactions that comply with the park district's strict policies and procedures related to cash management. Beyond sales, the attendant assists customers in selecting merchandise, ensuring they find items suitable for their needs or interests. Providing outstanding customer service is a key part of the job, requiring the ability to engage warmly with guests, address inquiries, and manage any complaints effectively. Such interactions are vital to maintaining the positive reputation of the golf shop and the broader golf course facility.\n\nAdditionally, the attendant is expected to have knowledge of golf to better assist customers and anticipate their needs, although prior experience in golf is preferred but not essential. The role requires someone who can work well independently and as part of a team, exhibiting initiative and cooperative spirit. Flexibility is also crucial, as the position requires availability during weekends, evenings, holidays, and varying shifts to accommodate the golf course's operational hours. The ability to maintain organization and accuracy in a fast-paced retail environment is critical to success.\n\nThis role offers a valuable opportunity for individuals interested in retail, customer service, and the sport of golf. It welcomes candidates who are enthusiastic, reliable, and committed to enhancing the customer experience. The job is open until filled, inviting applicants who can meet the flexible scheduling demands and possess the foundational skills required. The establishment supports a work environment that values public relations and professionalism, ensuring every visitor's experience is memorable and enjoyable. Overall, the Golf Shop Attendant role is essential to the smooth operation of the golf course's retail and service functions, making it an exciting prospect for those passionate about golf and retail sales.

Job Requirements

  • Age 18 or older to handle beer in sealed containers in connection with wholesale or retail sales
  • Ability to work weekends and holidays
  • Prior experience in retail or as a cashier preferred
  • Knowledge of golf preferred
  • Ability to establish and maintain good public relations with guests
  • Ability to perform work with a high degree of accuracy and organization
  • Ability to work cooperatively with others
  • Ability to perform with considerable independence and initiative

Job Qualifications

  • Prior experience in retail or as a cashier preferred
  • Knowledge of golf preferred
  • Ability to establish and maintain good public relations with guests
  • Ability to perform work with a high degree of accuracy and organization
  • Ability to work cooperatively with others
  • Ability to perform with considerable independence and initiative

Job Duties

  • Operate point-of-sale system to sell merchandise, greens fees, and food and beverage
  • Handle cash transactions in compliance with park district policies and procedures
  • Assist customers with merchandise selection
  • Provide outstanding customer service to all guests
  • Receive visitor complaints and resolve them when possible, informing supervisor of unresolved issues
  • Perform related duties as assigned or apparent

Job Criteria

Experience

No experience required


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