Golf Operations Concierge - FHN - Seasonal

Flying Horse Resort and Club, situated in the vibrant heart of Colorado Springs, is a distinguished luxury resort renowned for its outstanding amenities and unparalleled guest experiences. As a premier destination, the resort boasts two championship golf courses that attract golf enthusiasts from across the region. The property also features a luxury hotel designed to provide ultimate comfort and elegance, catering to travelers seeking a sophisticated stay. The state-of-the-art fitness club, rejuvenating spa, and refined dining options further enhance the resort's reputation as a comprehensive hospitality haven. Flying Horse Resort and Club prides itself on delivering exceptional service through a team of dedicated professionals committed to creating memorable moments for every guest. The company fosters a dynamic and inclusive work environment that values diverse talents and encourages growth, making it an ideal workplace for hospitality-minded individuals who thrive in a high-quality service culture.

The role available at Flying Horse Resort and Club involves upholding the highest standards of member and guest services within the golf operations department. This position is crucial to ensuring that every visitor experiences outstanding service, from greeting and acknowledging guests to maintaining the operational excellence of the golf facilities. Responsibilities include daily play and tournament preparation and setup, ensuring all operational areas such as the Podium, Range, Cart Barn, and Ball Wash Room are maintained to company standards. The role requires managing tee sheets accurately, assisting members and guests at the range, and maintaining cleanliness and orderliness in all assigned areas. The candidate must have a fundamental understanding of golf activities and demonstrate strong interpersonal skills to build rapport with members and guests. Communication with other golf operations staff and adherence to the company handbook and standards are essential components of the job. This position demands physical stamina, effective multitasking abilities, and a strong commitment to customer service. Working varied hours, including nights, weekends, and holidays, is required. This role offers an excellent opportunity to join a reputable organization that values professionalism, teamwork, and a passion for hospitality, contributing significantly to the overall guest experience at a luxury resort setting.