Job Overview
Employment Type
Full-time
Compensation
Salary
Range $90,000.00 - $100,000.00
Work Schedule
Standard Hours
Benefits
Medical insurance
Dental Insurance
Vision Insurance
401k
Paid Time Off
Paid holidays
complimentary room nights
Employee Meals
Uniform care
Employee assistance program
Paid parental leave
short-term disability
Life insurance
Bereavement Pay
Jury Duty Pay
FMLA
Tuition Reimbursement
training programs
growth opportunities
Job Description
About Four Seasons: Four Seasons Hotels and Resorts is a globally renowned luxury hospitality company committed to excellence in creating exceptional experiences for its guests. Known for its dedication to quality and genuine hospitality, Four Seasons is powered by a diverse team of passionate individuals who strive to elevate their craft and provide world-class service. The company culture revolves around mutual respect, inclusivity, and a collaborative environment where employees are encouraged to grow both personally and professionally. Through a commitment to luxury with a genuine heart, Four Seasons especially focuses on creating lasting impressions with each interaction, ensuring every guest feels recognized, welcomed, and cared for. Their properties are not just places to stay but destinations that foster meaningful connections between people and the world around them.
About the Location and Role: The Four Seasons Hotel Seattle is situated in the vibrant heart of downtown Seattle, surrounded by the breathtaking natural beauty of the Pacific Northwest. Nestled amidst snow-capped mountains, deep-blue waters, and evergreen forests, this urban retreat offers guests an unmatched combination of energy, culture, and tranquility. The hotel provides close proximity to the iconic Seattle Art Museum, Pike Place Market, and Elliott Bay, making it an ideal spot for travelers seeking a refined yet adventurous escape. The Goldfinch Tavern, a celebrated Ethan Stowell Restaurant within the hotel, is an integral part of this dynamic setting, offering guests an elegantly appointed environment that highlights local flavors and craft cuisine.
The position of Restaurant General Manager at Goldfinch Tavern is a full-time role that calls for a leader who is passionate about delivering an exceptional dining experience. This role reports to the Director of Food and Beverage and entails managing all aspects of restaurant operations, from staff leadership and training to ensuring quality service and operational efficiency. The Restaurant General Manager is responsible for cultivating a team culture that aligns with Four Seasons standards, overseeing daily outlet operations, and maintaining high standards for food, beverage, and guest relations. Candidates must have U.S. work authorization to be considered.
Key responsibilities include selecting, coaching, and motivating staff to uphold core standards, maintaining visibility in the operation to provide recognition and address guest concerns, and ensuring the highest quality of food and beverage offerings including expert knowledge in wine and spirits. The role also involves strategic control over labor and operational expenses, ensuring effective scheduling, budgeting, purchasing, inventory, and cash management. Collaboration across departments and upkeep of the restaurant’s facilities and equipment are essential to guarantee smooth, high-quality service delivery. The successful candidate will also be well-versed in Four Seasons policies and standards, promoting a harmonious and professional work environment.
This opportunity offers a competitive salary ranging from $90,000 to $100,000 annually, depending on experience. The chosen candidate will enjoy a comprehensive benefits package including paid time off, medical, dental, and vision coverage, a 401K retirement plan with employer matching, complimentary room nights, and employee meals among other perks. Four Seasons is an equal opportunity employer committed to diversity and inclusion, inviting minorities, women, veterans, and individuals with disabilities to apply. This role is an exciting prospect for hospitality professionals seeking a challenging and rewarding leadership position in one of the world’s most celebrated luxury hotel brands.
About the Location and Role: The Four Seasons Hotel Seattle is situated in the vibrant heart of downtown Seattle, surrounded by the breathtaking natural beauty of the Pacific Northwest. Nestled amidst snow-capped mountains, deep-blue waters, and evergreen forests, this urban retreat offers guests an unmatched combination of energy, culture, and tranquility. The hotel provides close proximity to the iconic Seattle Art Museum, Pike Place Market, and Elliott Bay, making it an ideal spot for travelers seeking a refined yet adventurous escape. The Goldfinch Tavern, a celebrated Ethan Stowell Restaurant within the hotel, is an integral part of this dynamic setting, offering guests an elegantly appointed environment that highlights local flavors and craft cuisine.
The position of Restaurant General Manager at Goldfinch Tavern is a full-time role that calls for a leader who is passionate about delivering an exceptional dining experience. This role reports to the Director of Food and Beverage and entails managing all aspects of restaurant operations, from staff leadership and training to ensuring quality service and operational efficiency. The Restaurant General Manager is responsible for cultivating a team culture that aligns with Four Seasons standards, overseeing daily outlet operations, and maintaining high standards for food, beverage, and guest relations. Candidates must have U.S. work authorization to be considered.
Key responsibilities include selecting, coaching, and motivating staff to uphold core standards, maintaining visibility in the operation to provide recognition and address guest concerns, and ensuring the highest quality of food and beverage offerings including expert knowledge in wine and spirits. The role also involves strategic control over labor and operational expenses, ensuring effective scheduling, budgeting, purchasing, inventory, and cash management. Collaboration across departments and upkeep of the restaurant’s facilities and equipment are essential to guarantee smooth, high-quality service delivery. The successful candidate will also be well-versed in Four Seasons policies and standards, promoting a harmonious and professional work environment.
This opportunity offers a competitive salary ranging from $90,000 to $100,000 annually, depending on experience. The chosen candidate will enjoy a comprehensive benefits package including paid time off, medical, dental, and vision coverage, a 401K retirement plan with employer matching, complimentary room nights, and employee meals among other perks. Four Seasons is an equal opportunity employer committed to diversity and inclusion, inviting minorities, women, veterans, and individuals with disabilities to apply. This role is an exciting prospect for hospitality professionals seeking a challenging and rewarding leadership position in one of the world’s most celebrated luxury hotel brands.
Job Requirements
- U.S. work authorization
- bachelor’s degree in hotel or restaurant management
- minimum two years experience as a Restaurant General Manager in a full service or luxury hotel environment
- strong leadership and team development skills
- knowledge of food and beverage operations and cost control
- proficiency with relevant computer systems
- excellent guest service skills
- ability to handle complaints and special requests professionally
- strong communication and interpersonal skills
- commitment to uphold company policies and culture
Job Qualifications
- Bachelor’s degree specializing in hotel or restaurant management
- two years of Restaurant General Manager leadership experience in a full service restaurant or luxury hotel environment
- experience in leading a team and developing management staff
- knowledge of food and beverage service, cost control, labor control, maintenance, merchandising, and accounting
- ability to operate food and beverage computer systems including MICROS, Microsoft Office, OpenTable, labor management, and payroll systems
- positive attitude with a generous and uplifting team approach
- ability to anticipate and prioritize guest needs
- energetic and professional approach to hospitality
Job Duties
- Select, train, evaluate, lead, motivate, coach, oversee, and discipline all employees in Goldfinch Tavern
- manage daily responsibilities and planning for outlet operation
- provide visible leadership and promote good public relations
- handle complaints, concerns, or special guest requests
- ensure the quality of all food items, ingredients, and preparation methods
- provide expert knowledge of wine and spirits
- control labor and operating expenses through scheduling, budgeting, purchasing, inventory, and cash control
- attend regular operational meetings for effective coordination between departments
- inspect physical condition of facilities and equipment and recommend improvements
- comply with Four Seasons’ work rules and standards of conduct
- work harmoniously and professionally with co-workers and supervisors
Job Criteria
Experience
Mid Level (3-7 years)
Job Location
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