Global Food Operations Specialist

OpenAI is a leading AI research and deployment company dedicated to ensuring that artificial intelligence technology benefits all of humanity. The company strives to push the boundaries of AI capabilities while prioritizing safety and human values. OpenAI operates with a mission to create inclusive solutions by embracing diverse perspectives and delivering transformative AI-based products that impact the world globally. The organization values equal employment opportunities, diversity, and inclusion, ensuring a safe and supportive environment for its employees. OpenAI also adheres to fair hiring practices and legal compliance with local employment and privacy laws. With a strong commitment to innovation, OpenAI is continuously expanding its operations worldwide.

The Global Food team at OpenAI is a dynamic and innovative group responsible for designing, operating, and scaling the company’s food program across multiple offices internationally. This team works closely with various internal departments such as Workplace, Finance, Real Estate & Workplace (REW), and technical teams along with external vendors. Their mission is to provide an exceptional hospitality-driven employee experience through top-quality food services while building scalable systems, operational infrastructure, and processes that support rapid company growth. The team also plays a crucial role in managing food program integrations during acquisitions to ensure seamless onboarding of new employees into OpenAI’s food service standards.

The Global Food Operations Specialist plays a vital role within this team by supporting the execution and continuous enhancement of the global food program. Based in San Francisco, CA, this specialist coordinates daily operations involving vendors and cross-functional office teams to maintain consistent service delivery across regions. Responsibilities include managing vendor performance, operational reporting, system upgrades, and developing scalable processes tailored for global expansion. The role requires a blend of strong organizational skills, a systems-oriented mindset, operational excellence, and a hospitality-first approach to enhance the employee food experience.

Additionally, the Global Food Operations Specialist leverages AI, automation, and operational technologies to optimize workflows and reporting, thereby improving program effectiveness. The position supports operational launches, vendor governance, risk management, and communication across multiple stakeholders. Candidates can expect to work on multi-site and international projects, requiring some domestic and international travel to support office openings and acquisition integrations. The job operates under a hybrid model requiring three days per week in the office, with relocation assistance provided for new hires.

Ideal candidates are highly organized, collaborative, detail-oriented, and capable of managing competing priorities in a fast-paced environment. They should enjoy using technology to improve operations and have experience working with operational reporting, KPIs, dashboards, and business systems. Effective communication skills are essential for engaging both technical and non-technical audiences and influencing outcomes through data-driven insights. Ultimately, this role is perfect for individuals passionate about combining hospitality excellence with innovation to foster a superior employee food experience while supporting OpenAI’s global growth.