Job Overview
Employment Type
Full-time
Compensation
Hourly
Range $13.25 - $35.25
Work Schedule
Flexible
Weekend Shifts
Night Shifts
Benefits
Health Insurance
Dental Insurance
Paid Time Off
401(k) retirement plan
Employee Discounts
performance bonuses
Career development opportunities
Job Description
Slim Chickens is a leading fast-casual restaurant chain specializing in serving high-quality, life-changing chicken dishes coupled with Southern hospitality. Known for its commitment to offering irresistible chicken meals, exceptional customer service, and a welcoming atmosphere, Slim Chickens has established itself as a top destination for chicken lovers across many locations. The company prides itself on maintaining a clean, friendly environment that appeals both to guests and team members alike. As a growing brand, Slim Chickens values innovation in operation, dedication to customer satisfaction, and strong leadership to drive continued success in a competitive market.
The role of General Manager at Slim Chickens is a pivotal leadership position responsible for overseeing daily restaurant operations and delivering superior food quality and service. This position involves managing financial performance metrics, such as cost control for food and labor, optimizing profit margins, and ensuring inventory accuracy. The General Manager leads and develops management staff and hourly team members, fostering a culture of accountability, positivity, and teamwork. By ensuring adherence to Slim Chickens' stringent standards and operational procedures, the General Manager plays an essential role in upholding the brand’s reputation for excellence.
Key responsibilities include supervising workflow and service delivery to meet company standards of speed, quality, and cleanliness, handling point-of-sale systems and financial reconciliations, and maintaining restaurant facilities in optimal condition through scheduled maintenance and repairs. Furthermore, the General Manager ensures full compliance with federal and state food safety and sanitation regulations.
In addition to operational oversight, the General Manager leads recruitment, training, and performance evaluations, developing assistant managers and shift leaders into high-performing contributors. They also manage employee scheduling and labor costs, approving work hours and overtime based on sales forecasts. Leading by example, the General Manager builds solid relationships with both customers and team members, resolves customer concerns promptly, and facilitates effective communication through regular team and management meetings.
This role demands a dynamic leader capable of managing high-volume restaurant settings while promoting a fun, energetic workplace culture that encourages team member retention and customer return visits. Candidates for General Manager should possess the flexibility to work varied shifts including nights, weekends, and holidays. They must meet age and licensing requirements pertinent to food service management in their jurisdiction. This full-time role offers the opportunity to lead a passionate team in delivering outstanding dining experiences while growing professionally within a rapidly expanding company.
The role of General Manager at Slim Chickens is a pivotal leadership position responsible for overseeing daily restaurant operations and delivering superior food quality and service. This position involves managing financial performance metrics, such as cost control for food and labor, optimizing profit margins, and ensuring inventory accuracy. The General Manager leads and develops management staff and hourly team members, fostering a culture of accountability, positivity, and teamwork. By ensuring adherence to Slim Chickens' stringent standards and operational procedures, the General Manager plays an essential role in upholding the brand’s reputation for excellence.
Key responsibilities include supervising workflow and service delivery to meet company standards of speed, quality, and cleanliness, handling point-of-sale systems and financial reconciliations, and maintaining restaurant facilities in optimal condition through scheduled maintenance and repairs. Furthermore, the General Manager ensures full compliance with federal and state food safety and sanitation regulations.
In addition to operational oversight, the General Manager leads recruitment, training, and performance evaluations, developing assistant managers and shift leaders into high-performing contributors. They also manage employee scheduling and labor costs, approving work hours and overtime based on sales forecasts. Leading by example, the General Manager builds solid relationships with both customers and team members, resolves customer concerns promptly, and facilitates effective communication through regular team and management meetings.
This role demands a dynamic leader capable of managing high-volume restaurant settings while promoting a fun, energetic workplace culture that encourages team member retention and customer return visits. Candidates for General Manager should possess the flexibility to work varied shifts including nights, weekends, and holidays. They must meet age and licensing requirements pertinent to food service management in their jurisdiction. This full-time role offers the opportunity to lead a passionate team in delivering outstanding dining experiences while growing professionally within a rapidly expanding company.
Job Requirements
- At least 21 years of age
- Meet local licensing requirements for food service management
- Ability to work flexible schedules including nights, weekends, and holidays
- Capability to stand and walk for extended periods
- Proven ability to lead and inspire a team in high-volume conditions
Job Qualifications
- Proven experience in restaurant management or a similar leadership role
- Strong knowledge of food safety and sanitation regulations
- Excellent leadership and team development skills
- Ability to manage financial aspects such as inventory control, food cost, and labor management
- Strong communication and interpersonal skills
- Ability to work in a fast-paced, high-volume environment
- Experience with POS systems and cash handling procedures
Job Duties
- Supervise daily operations to ensure Slim Chickens standards for food quality, service speed, cleanliness, and hospitality are met
- Lead and oversee management team and hourly staff to achieve operational goals
- Manage inventory, food costs, and labor expenses to improve profit margins by minimizing waste and optimizing resources
- Ensure accuracy in POS systems and handle daily deposits, reconciliations, and bank deliveries
- Maintain restaurant equipment and facilities in optimal condition through preventive maintenance and scheduling repairs
- Guarantee full compliance with food safety and sanitation regulations according to federal, state, and Slim Chickens requirements
- Hire, train, and develop assistant managers, shift leaders, and hourly staff
- Conduct periodic performance evaluations and provide guidance to build a high-performing team
- Make personnel decisions including disciplinary actions and terminations in accordance with company policies
- Approve and publish weekly staff schedules, manage labor based on sales, and authorize overtime when necessary
- Foster a culture of accountability and positive attitude by leading by example
- Model daily service leadership and Slim Chickens culture
- Build strong relationships with customers and team members, promptly addressing customer concerns
- Conduct brief team meetings and management meetings to ensure alignment and communication
- Execute company initiatives, implementations, and operational updates effectively and timely
- Promote a fun and dynamic workplace where team members want to work and customers want to return
Job Criteria
Experience
Mid Level (3-7 years)
Job Location
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