Job Overview
Employment Type
Full-time
Compensation
Salary
Range $50,000.00 - $60,000.00
Work Schedule
Standard Hours
Weekend Shifts
Benefits
flexible schedule
Health Insurance
Vision Insurance
Life insurance
employee discount
Paid training
Paid Time Off
Dental Insurance
401k
401K Matching
Job Description
BURGER KING is one of the most recognized fast-food hamburger restaurant chains globally, renowned for serving high-quality, flavorful, and affordable food. Founded in 1954, it has grown to be the second-largest fast-food hamburger chain worldwide. Known as the home of the original Whopper, BURGER KING is committed to premium ingredients, exclusive recipes, and delivering family-friendly dining experiences, which have defined its successful brand for over 50 years. Each day, more than 11 million guests visit BURGER KING restaurants worldwide, attracted by the consistent quality and appealing menu offerings. This rich heritage and ongoing commitment to excellence create an exciting environment for hospitality professionals.
The General Manager role at BURGER KING is a full-time position focused on driving the profitability, guest satisfaction, workforce management, and operational efficiency of a restaurant. Reporting to the District Manager, the General Manager leads an operational team that includes an Assistant Manager, Hourly Shift Coordinators, and Team Members. The role is critical in ensuring smooth daily restaurant operations, aligning with brand standards, and delivering exceptional customer service. The expected salary range is $50,000 to $60,000 per year, with additional bonus payments available, reflecting the importance of this leadership position.
As a General Manager, you will be at the helm of managing the restaurant P&L, implementing strategies to boost sales through proactive customer service, people development, and operational management. You will motivate and lead your team to exceed guest expectations by delivering accurate, friendly, and prompt service within a clean facility environment. The role requires strong problem-solving skills to address guest feedback, root cause analysis, and corrective action plans. Engagement with the local community to attract potential guests and execute localized marketing initiatives is also a key responsibility.
You will take ownership of the recruitment, selection, and onboarding processes to build a capable and effective restaurant team. Coaching and mentoring of team members are vital to enhancing skill levels and overall performance. Efficient labor management practices, including optimal scheduling and staff deployment, are essential to maintaining profitability. The General Manager also ensures adherence to operational and brand standards, stepping in to perform Assistant Manager or Shift Coordinator duties when needed. With demonstrated leadership and service excellence principles, this role drives the sustainable success of the restaurant.
The General Manager role at BURGER KING is a full-time position focused on driving the profitability, guest satisfaction, workforce management, and operational efficiency of a restaurant. Reporting to the District Manager, the General Manager leads an operational team that includes an Assistant Manager, Hourly Shift Coordinators, and Team Members. The role is critical in ensuring smooth daily restaurant operations, aligning with brand standards, and delivering exceptional customer service. The expected salary range is $50,000 to $60,000 per year, with additional bonus payments available, reflecting the importance of this leadership position.
As a General Manager, you will be at the helm of managing the restaurant P&L, implementing strategies to boost sales through proactive customer service, people development, and operational management. You will motivate and lead your team to exceed guest expectations by delivering accurate, friendly, and prompt service within a clean facility environment. The role requires strong problem-solving skills to address guest feedback, root cause analysis, and corrective action plans. Engagement with the local community to attract potential guests and execute localized marketing initiatives is also a key responsibility.
You will take ownership of the recruitment, selection, and onboarding processes to build a capable and effective restaurant team. Coaching and mentoring of team members are vital to enhancing skill levels and overall performance. Efficient labor management practices, including optimal scheduling and staff deployment, are essential to maintaining profitability. The General Manager also ensures adherence to operational and brand standards, stepping in to perform Assistant Manager or Shift Coordinator duties when needed. With demonstrated leadership and service excellence principles, this role drives the sustainable success of the restaurant.
Job Requirements
- No education required
- previous restaurant management experience
- availability to work weekends
- availability to work holidays
- ability to work 10-hour shifts
- ability to lead and motivate a team
- strong communication skills
- problem-solving skills
Job Qualifications
- Previous restaurant management experience
- strong understanding of profit and loss management and drivers of restaurant profitability
- demonstrated leadership skills and guest service principles
- ability to prioritize own work and others to meet deadlines and objectives
Job Duties
- Manage P&L reviews to increase restaurant profitability
- drive sales through proactive customer service, people development and operations management
- motivate and lead team members to exceed guest expectations with accurate, friendly and prompt service in a clean facility
- manage guest experience through operations and timely response to guest issues
- resolve guest feedback systems to identify root causes and develop action plans
- identify and engage with the community to involve potential guests and execute local marketing initiatives
- lead recruitment and selection process to build and retain an effective restaurant team
- onboard new team members by training and guiding them through certification process
- inspire restaurant team through effective management of individual and team recognition programs
- provide coaching and feedback to all employees to increase team capabilities and enhance performance
- manage restaurant labor using optimal manager and team member scheduling
- ensure the restaurant maintains operational and brand standards
- perform Assistant Manager and hourly Shift Coordinator tasks as needed
Job Criteria
Experience
Mid Level (3-7 years)
Job Location
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