Georgetown 01 (Wolf Lakes Village) True TX BBQ - Order Taker/Runner - Part-Time
Job Overview
Employment Type
Full-time
Part-time
Compensation
Type:
Hourly
Rate:
Range $16.50 - $1.00
Work Schedule
Rotating Shifts
Benefits
Health Insurance
Dental Insurance
Paid Time Off
Retirement Plan
Employee Discounts
Paid training
Career advancement opportunities
Job Description
H-E-B is one of the largest independently owned food retailers in the United States, renowned for its commitment to innovation, quality, and community engagement. Operating over 400 stores across Texas and Mexico, H-E-B generates more than $31 billion in annual sales. The company is celebrated for its leadership in retail, continuously pushing boundaries with creative new concepts that meet the evolving needs of its customers. This commitment to excellence has earned H-E-B a reputation as a trusted and beloved brand within its extensive service regions. Expanding beyond its traditional grocery retail operations, H-E-B has ventured into the Restaurant and Bar... Show More
Job Requirements
- Minimum age 18
- One or more years of experience in customer service
- Preferred experience with restaurant Point of Sale systems
- Completion of Alcohol Seller Training and Cash Handling training upon hire
- Ability to work in a fast-paced retail environment
- Ability to work extended hours or rotating schedules
- Ability to safely maneuver around moving mechanical parts
- Ability to frequently reach at waist, grasp
- Ability to be frequently exposed to fumes, airborne particles, and toxic or caustic materials
- Ability to frequently stand and walk
- Ability to frequently be exposed to wet and cold conditions
- Ability to occasionally reach at overhead, shoulder, knee, floor, bend, stoop, squat, crouch, kneel, climb stairs, pivot, twist, push, pull with arms, pinch, perform fine motor movements, shoulder circumduction
- Ability to occasionally be exposed to heat, ambient temperatures, and loud noise
- Ability to lift 50 lbs and manage loads in excess of 50 lbs with proper assistance
- Partners must never lift beyond their own safe lifting limit
Job Qualifications
- Minimum of one year experience in customer service
- Experience with restaurant Point of Sale systems preferred
- Completion of Alcohol Seller Training and Cash Handling training upon hire
- Advanced communication, interpersonal, and customer service skills
- Working understanding of nutrition values and ingredients
- Organization and planning skills
- Computer skills
- Reading and writing skills
- Ability to handle guest feedback and resolve problems effectively
- Ability to maintain a smile while balancing multiple priorities
- Ability to work in a fast-paced retail environment
- Willingness to work extended hours and rotating schedules
Job Duties
- Builds strong relationships with customers in varying situations
- Takes orders from customers
- assists with menu and beverage selections, including alcoholic beverages
- Provides detailed information on menu items and specials, and beer and wine
- Serves food, drink, and products to guests
- Processes cash, check, debit, and credit transactions accurately and quickly
- Uses suggestive selling techniques and merchandises effectively to meet guest needs and build department sales
- Interacts positively with customers in person, on the phone, or through technology
- Assists with catering orders as needed
- Addresses complaints
- resolves problems in a way that builds relationships
- Models teamwork to ensure a great guest experience
- Prepares, packages, merchandises product
- Assists in technical areas as needed
- Ensures compliance with TABC regulations
- Ensures compliance with department and Store standard operating procedures
- Buses and cleans tables
- performs deep clean of dining, ordering, bar areas, as needed
- Maintains beverage station and bar areas
- Maintains sanitation in food and beverage prep areas and display cases
- Properly handles, operates, and maintains equipment
- Performs other duties as assigned
Job Qualifications
Experience
Mid Level (3-7 years)
Job Location
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