
Georgetown 01 (Wolf Lakes Village) Bakery - Cake Decorator - Part-Time
Job Overview
Employment Type
Full-time
Compensation
Hourly
Range $17.50 - $1.00
Work Schedule
Standard Hours
Benefits
Health Insurance
Dental Insurance
Paid Time Off
Employee Discounts
Retirement Plan
Training and Development
team environment
Job Description
H-E-B is a well-established American supermarket chain known for its commitment to quality, customer service, and community involvement. Founded in 1905, H-E-B has grown to become one of the most respected grocery retailers in the United States, primarily serving Texas and northern Mexico. The company prides itself on offering a wide variety of fresh products, including baked goods, and consistently demonstrates innovation in retail services and customer engagement. As a community-focused company, H-E-B emphasizes employee development, inclusivity, and sustainable practices, making it a desirable workplace for many.
The Cake Decorator role at H-E-B plays a crucial part in delivering premium bakery products to customers. This position requires a creative individual with an eye for detail who can apply proper decorating techniques to cakes and pastries, ensuring high-quality presentation and adherence to company standards. The Cake Decorator must be skilled not only in crafting visually appealing products but also in maintaining food safety and sanitation standards, preparing and packaging fresh items daily. The role involves direct customer interaction, taking custom cake orders by phone or in person, and providing knowledgeable assistance to customers to help them with selections and product information.
This position requires meticulous organization and planning to manage daily production lists and meet showcase timing for cake arrivals. The successful candidate will be adept at quality control, consistent with visual training aids, to ensure products meet the company's expectations before reaching the sales floor. Additionally, the role includes operating and maintaining bakery equipment responsibly to keep production flowing efficiently. Candidates will also be expected to comply with H-E-B's food safety, sanitation standards, and store procedures.
The Cake Decorator operates in a fast-paced retail environment where attention to detail, superior customer service, and teamwork are vital. Physical stamina is necessary to stand for extended periods, reach various heights, and handle moderate lifting. Safety training is emphasized, and the company supports reasonable accommodations to enable employees with disabilities to perform essential duties. This employment opportunity is ideal for individuals who have a passion for baking, excellent organizational skills, and enjoy engaging with customers to create memorable bakery experiences.
The Cake Decorator role at H-E-B plays a crucial part in delivering premium bakery products to customers. This position requires a creative individual with an eye for detail who can apply proper decorating techniques to cakes and pastries, ensuring high-quality presentation and adherence to company standards. The Cake Decorator must be skilled not only in crafting visually appealing products but also in maintaining food safety and sanitation standards, preparing and packaging fresh items daily. The role involves direct customer interaction, taking custom cake orders by phone or in person, and providing knowledgeable assistance to customers to help them with selections and product information.
This position requires meticulous organization and planning to manage daily production lists and meet showcase timing for cake arrivals. The successful candidate will be adept at quality control, consistent with visual training aids, to ensure products meet the company's expectations before reaching the sales floor. Additionally, the role includes operating and maintaining bakery equipment responsibly to keep production flowing efficiently. Candidates will also be expected to comply with H-E-B's food safety, sanitation standards, and store procedures.
The Cake Decorator operates in a fast-paced retail environment where attention to detail, superior customer service, and teamwork are vital. Physical stamina is necessary to stand for extended periods, reach various heights, and handle moderate lifting. Safety training is emphasized, and the company supports reasonable accommodations to enable employees with disabilities to perform essential duties. This employment opportunity is ideal for individuals who have a passion for baking, excellent organizational skills, and enjoy engaging with customers to create memorable bakery experiences.
Job Requirements
- high school diploma or GED or equivalent
- 1+ years of experience
- knowledge of computer systems and equipment such as PC, symbol, scales, label machine
- strong customer service skills
- communication and interpersonal skills
- reading and writing skills
- planning and organizing skills
- completion of company orientation
- safety training
- eCommerce online ordering training upon hire
- function in a fast-paced retail environment doing detailed and precise tasks
- work with customers staying attentive to their needs
- constantly stand, reach at waist, grasp
- occasionally walk, reach at overhead, reach at shoulder, reach at knee, reach at floor, bend, stoop, squat, crouch, kneel, stair climb, pivot, twist, arm push or pull, pinch, utilize fine motor skills
- occasionally be exposed to wet, cold, hot conditions and loud noise
- demonstrate the ability to lift up to 40 lbs
- demonstrate the ability to manage in excess of 25 lbs
- follow safe lifting practices by breaking down heavy items or seeking assistance
Job Qualifications
- high school diploma or GED or equivalent
- 1+ years of experience
- knowledge of computer systems and equipment such as PC, symbol, scales, label machine
- strong customer service skills
- communication and interpersonal skills
- reading and writing skills
- planning and organizing skills
- completion of company orientation
- safety training
- eCommerce online ordering training upon hire
Job Duties
- provides superior customer service
- takes cake orders from customers by telephone or in person with high accuracy
- answers customer questions regarding products and assists with selections
- uses suggestive selling techniques to meet customer needs and build department sales
- applies proper decorating techniques for each item according to visual training aids to produce quality cakes and pastries
- writes on cakes with icing on request
- reads and executes daily production list through cake flow
- ensures quality control of all products before sending to sales floor per VTAs
- ensures cake product reaches the showcase and tables at prescribed times
- prepares, packages, and merchandises fresh product effectively
- slices, packages, labels, and rotates products
- records production and shrink to aid in production planning
- maintains sanitation in work area
- complies with H-E-B food safety and sanitation standards
- complies with department and store operating procedures
- operates and maintains all equipment properly
Job Criteria
Experience
Mid Level (3-7 years)
Job Location
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