Genesee Brew House Busser

FIFCO USA is a leading beverage company known for its commitment to quality and customer satisfaction. Operating within the food and beverage industry, FIFCO USA specializes in distributing and marketing a wide variety of craft and international beer brands, bringing a unique selection of beverages to consumers. The company fosters an inclusive and dynamic working environment where employee growth and positive guest experiences are a top priority. FIFCO USA operates several establishments, including brewing locations and brew houses that serve customers in relaxing and friendly atmospheres. As part of their team, employees contribute to maintaining high standards of service and hospitality.

One of the key positions available at FIFCO USA's brew house is the Busser role. This position plays a vital support function in the daily operations of food and beverage service, helping servers and beertenders deliver exceptional customer service. Bussers are responsible for assisting with the flow of food and beverage orders, clearing tables efficiently after each meal course, and resetting tables promptly to prepare for the next group of guests. They ensure that the dining area is clean, well-stocked, and inviting, thereby enhancing the overall customer experience.

The Busser role requires a strong focus on guest interaction, as maintaining positive relations throughout the guests' visit is fundamental. Candidates must be adaptable and willing to work a flexible schedule that includes evenings, weekends, and holidays, reflecting the dynamic nature of the hospitality industry. The position pays a base hourly wage of $16.00, emphasizing FIFCO USA's commitment to fair compensation. The role offers a hands-on experience in a fast-paced environment, perfect for individuals who thrive in teamwork and customer service-oriented settings.

In this position, the busser will be entrusted with numerous responsibilities such as delivering food and beverages to tables or designated staging areas, carrying items safely even when working around stairs or elevators, and anticipating guests' needs. Additionally, this role requires attention to food quality and presentation standards, ensuring every guest receives fresh and high-quality service. Other duties include replenishing supplies on serving lines, assisting with seating guests, conducting cleaning and stocking tasks, and upholding sanitary standards throughout the restaurant.

FIFCO USA places a strong emphasis on a safe working environment, expecting candidates to meet physical demands such as standing and walking throughout shifts, lifting weights up to 30 lbs frequently, handling trash up to 150 lbs with assistance, and maneuvering safely in high-traffic areas with various service equipment. The company also supports diversity and inclusion within the work environment, encouraging candidates from all backgrounds to apply.

Applicants should be aware that FIFCO USA conducts thorough pre-employment screenings, including drug tests, background checks, physical exams, and reference verifications to maintain workplace safety and compliance. Moreover, FIFCO USA is committed to transparency and fairness, providing equal employment opportunities regardless of race, color, religion, sex, age, genetics, national origin, disability, or veteran status. The company also participates in E-Verify to confirm employment eligibility.

FIFCO USA warns candidates about fraudulent employment scams and emphasizes caution when sharing personal information online. Employment offers from FIFCO USA will never require payment or occur through unofficial communication channels, safeguarding applicants from potential fraud. Overall, the Busser role at FIFCO USA provides an excellent opportunity to join a reputable organization dedicated to exceptional service and employee well-being.