General Utility Worker Lead - Umphrey Lee Dining SMU Hospitality - Southern Methodist Univ.

Job Overview

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Benefits

Health Insurance
Dental Insurance
Paid Time Off
Retirement Plan
Employee Discounts
Training and Development
flexible schedule

Job Description

Aramark is a global leader in food, facilities, and uniform services, proudly serving millions of guests every day across 15 countries. With a strong commitment rooted in service and united by a common purpose, Aramark strives to make a positive impact on its employees, partners, communities, and the planet. The company is dedicated to creating an inclusive and diverse workplace where every employee enjoys equal employment opportunities without discrimination based on race, color, religion, national origin, age, sex, gender identity, or any other protected status. Aramark values professional growth and empowers its employees to develop their talents and pursue their passions, fostering a culture where careers thrive and individuals can reach their full potential. Explore more about working at Aramark by visiting their career website or social media platforms.

The Lead General Utility Worker at Aramark plays a vital role in ensuring the cleanliness and upkeep of both the front and back of house facilities. This position involves supervising and guiding utility staff, delegating tasks, and making sure all operational areas meet the highest standards of safety and sanitation. Responsibilities include training new staff on proper procedures, maintaining dishwashing stations, refrigeration units, storerooms, and kitchen equipment such as steamers, ovens, grills, and mixers. The Lead General Utility Worker ensures guest satisfaction by overseeing the thorough cleaning and sanitizing of dishes, pots, pans, utensils, and glassware. They also monitor equipment functionality, report maintenance issues to management, and perform light maintenance and custodial duties as needed.

Safety is a top priority at Aramark, and the Lead General Utility Worker enforces strict adherence to food safety protocols and overall safety policies to protect employees and guests alike. This role requires a proactive and positive attitude, strong problem-solving skills, and the ability to work independently as well as part of a team. The position may necessitate physical activities such as lifting, bending, pushing, pulling, and extended periods of walking or standing. Personal Protective Equipment (PPE) and uniforms may be required for safety and hygiene.

This leadership position is essential for maintaining operational excellence and a clean, safe environment that supports overall guest satisfaction and employee wellbeing. Aramark is committed to evolving job duties and responsibilities to meet changing client needs and business demands, making this role dynamic and integral to the company’s success.

Job Requirements

  • Experience in a similar utility or custodial role
  • Ability to work independently and collaboratively
  • Knowledge of safety and sanitation protocols
  • Strong communication skills
  • Physical ability to perform tasks including lifting and standing for extended periods
  • Willingness to wear uniforms and personal protective equipment
  • Commitment to maintaining high cleanliness standards

Job Qualifications

  • Demonstrated expertise in a similar role
  • Ability to exercise considerable judgment based on previous experience to solve problems
  • Ability to work independently and as part of a team
  • May act as an informal resource for those with less experience
  • Required to gain an extensive knowledge of the proper use and cleaning techniques for kitchen equipment including but not limited to steamers, ovens, mixers, grills, and dishwashing equipment
  • Demonstrates thorough understanding of basic sanitation procedures

Job Duties

  • Trains and guides utility staff on job duties and proper safety and sanitation procedures
  • Ensures guest satisfaction by maintaining all dishes, pots, pans, silverware, glasses, equipment, and kitchen utensils are cleaned and sanitized
  • Maintains and cleans a dishwashing station, three compartment sink, storerooms, refrigerators, and related areas
  • Ensures equipment is clean and in working condition
  • reports any issues to management
  • Performs other light maintenance and custodial tasks
  • Maintains excellent customer service and a positive attitude towards guests, customers, clients, co-workers, etc.
  • Adheres to Aramark safety policies and procedures including proper food safety and sanitation

Job Criteria

Experience

Mid Level (3-7 years)


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