General Utilities

Guest Services, Inc., established in 1917, is widely recognized as the premier hospitality management company and National Park Service concessionaire in the United States. With over a century of experience, Guest Services has cultivated a reputation for excellence by consistently delivering top-tier hospitality services across a diverse range of client sites. These include luxury communities, hotels, resorts, government and business dining facilities, full-service restaurants, state and national parks, outdoor recreation areas, boathouses, marinas, museums, conference centers, senior living communities, healthcare systems, school and university dining facilities, and specialty retail stores. Guest Services prides itself on its dedication to quality, safety, and customer satisfaction, which has enabled it to maintain a leadership role within the hospitality industry.

Guest Services is committed to fostering a diverse, equitable, and inclusive workplace where all employees are valued and empowered. The company embraces Diversity, Equity, and Inclusion (DEI) initiatives, encouraging team members to bring their authentic selves to work to better serve a broad and varied customer base. As an Equal Opportunity Employer, Guest Services is dedicated to providing fair consideration for employment and advancement without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or protected veteran status.

The role of General Utility at Guest Services is fundamental to maintaining the cleanliness, sanitation, and overall operational efficiency of the food service and dining areas. This hourly position, offering compensation at $14.00 per hour, entails a variety of duties that are critical to the seamless functioning of kitchen and service environments. The General Utility professional is responsible for washing dishes, glasses, utensils, pots and pans, and other preparation or serving items using proper sanitation procedures to ensure compliance with health standards.

In addition to dishwashing, the General Utility contributes by performing routine cleaning and maintenance tasks such as clearing trash, replenishing condiments and supplies, mopping, sweeping, and organizing shelves. This role often requires loading and unloading inventory shipments and maintaining stock in storerooms. Furthermore, the General Utility is expected to maintain an awareness of safety and sanitation guidelines and promptly report any issues to management.

Physically, this role demands stamina, as it involves standing for the entire workday, frequent bending, lifting, carrying up to 50 pounds, working in wet and slippery conditions, and enduring temperature extremes in freezers, refrigerators, and grill areas. The ability to communicate effectively in English, both verbally and in writing, is essential, as is the ability to work collaboratively in a fast-paced kitchen environment. This position is ideal for individuals who value cleanliness, have strong sanitation habits, and possess a commitment to supporting a customer-focused hospitality operation. Guest Services places a strong emphasis on safety, quality, and teamwork, making this an excellent role for candidates who want to develop their skills in a dynamic and supportive setting.