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General Service Technician

Job Overview

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Employment Type

Full-time
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Compensation

Hourly
Range $16.00 - $16.24
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Benefits

401k plan
bonus incentives
career advancement
DailyPay
employee discount
Employee Referral Bonuses
Medical insurance
Dental Insurance
Vision Insurance
PTO
Uniforms paid

Job Description

We are a dynamic automotive service company located at 1701 Eagan Rd, Madison, WI 53704, dedicated to providing exceptional vehicle maintenance and repair services. Our company prides itself on delivering quality service and creating a positive experience for every customer who trusts us with their vehicle. We specialize in a wide range of automotive services, ensuring vehicles are safe, reliable, and well-maintained. The company is committed to fostering a supportive work environment that encourages career growth and continuous learning for all employees. As a full-time employer, we offer competitive compensation, with pay ranging from $16.00 to $16.24 per hour, alongside comprehensive benefits and rewarding incentives.

We are currently seeking motivated individuals to join our team as General Service Technicians (GST). This entry-level position is ideal for those interested in starting a career in the automotive service industry. As a General Service Technician, you will be responsible for servicing customers' vehicles and ensuring the highest standards of work quality and customer satisfaction. The role involves hands-on training through an established certification program, which equips you with the knowledge and skills needed to advance your career in automotive technology and maintenance. This is more than just a job; it is a fantastic opportunity to develop your technical abilities while working with a supportive and experienced team.

Your primary duties will include performing vehicle inspections, maintaining fluid levels, ensuring proper tire pressure, changing oil and filters, and keeping the service center clean and organized. You will also play a key role in mentoring junior and mid-level technicians, supporting teamwork, and communicating effectively with customers by providing clear, helpful feedback regarding their vehicles. The position requires a strong work ethic, attention to detail, and the ability to perform physical tasks such as lifting, bending, and standing for extended periods. The ability to work in a fast-paced environment with varying temperatures and noise levels is essential.

Our full-service rewards program offers extensive benefits including a 401k plan with company match, biweekly bonuses upon certification, employee discounts, and referral bonuses. Medical, dental, and vision insurance are available to support your health and well-being. Additionally, perks such as uniform provision and maintenance, access to special discounts on travel and entertainment through our PerkSpot platform, and paid time off after 180 days demonstrate our commitment to employee satisfaction. We also feature daily pay options and various bonus incentives to recognize and reward your hard work and dedication.

Join us and be part of a team that values diversity, teamwork, and professional growth. We welcome applicants from all backgrounds and are dedicated to creating an inclusive workplace that respects and celebrates individual differences. If you meet the qualifications and are eager to begin your career as a General Service Technician, apply today and gear up for a fulfilling and prosperous journey with us.

Job Requirements

  • Must be at least 18 years of age and legally authorized to work in the U.S. without company sponsorship
  • previous experience is preferred but not required
  • physically able to stand for extended periods on hard surfaces
  • ability to lift up to 50 pounds
  • ability to perform manual tasks including bending and squatting
  • willingness to work in varying temperatures, loud environments, and around exhaust fumes
  • availability to work a flexible schedule including weekends and some holidays
  • commitment to adhering to all safety protocols and company policies
  • perform other duties as assigned

Job Qualifications

  • At least 3 months of customer facing experience such as retail, food service, or hospitality
  • effective communication skills to interact with guests and teammates
  • strong work ethic with a positive attitude, independently motivated, dependable, and a team player
  • demonstrates responsibility, attention to detail, and the ability to follow procedures, identify problems, and make sound decisions
  • ability to read and interpret documents such as safety rules, operating instructions, and procedure manuals

Job Duties

  • Promote teamwork to deliver on time and accurate guest care during all operating hours
  • demonstrate excellent guest service including providing clear communication and feedback about guest vehicles
  • ensure that the service center is clean and presentable
  • provide guidance and mentoring to junior and mid-level automotive technicians
  • check and communicate oil level to other teammates
  • ensure tire pressure for proper inflation
  • inspect and refill fluid levels as necessary
  • complete vehicle inspection
  • install a new oil drain plug and a new oil filter
  • clean and lubricate fittings as needed
  • document all work performed on the repair order
  • report any safety issues immediately to management
  • maintain strict adherence to company policy on vehicle care and operation
  • perform various manual tasks for extended periods, including light and heavy lifting, standing, bending, and squatting

Job Criteria

Experience

Entry Level (1-2 years)


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