Job Overview

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Employment Type

Full-time
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Compensation

Hourly
Exact $16.75
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Benefits

Health Insurance
Dental Insurance
Paid Time Off
Retirement Plan
Employee Discounts
Training and development opportunities
employee recognition programs

Job Description

Marriott International is a globally recognized leader in the hospitality industry, renowned for its commitment to delivering exceptional guest experiences across a diverse portfolio of hotel brands. Among these, JW Marriott stands out as a luxury segment brand that encompasses more than 100 exquisite hotels located in prime city centers and idyllic resort destinations worldwide. Marriott International prides itself on fostering a dynamic, inclusive work environment where employees are valued, supported, and empowered to achieve their fullest potential. The company actively promotes diversity, equity, and inclusion, ensuring a respectful and welcoming workplace culture for all associates.

Located at 1777 Walker St, Houston, Texas, the JW Marriott Marquis Hotel offers an outstanding opportunity to join a world-class team dedicated to service excellence and luxurious hospitality. This full-time, non-management position plays a vital role in maintaining the high standards of the hotel’s guest services operations, specifically within the Rooms and Guest Services division. The position operates on-site and offers a competitive hourly wage of $16.75.

As a porter at the JW Marriott Marquis Houston, you will be integral in creating memorable and unique guest experiences. Your responsibilities extend beyond moving items; you will collaborate seamlessly with various departments such as housekeeping, engineering, banquets, restaurants, and front desk to ensure both guests and employees have the necessary support and resources exactly where and when they need them. Whether it’s delivering items directly to guest rooms or providing assistance to other teams, your role is essential to the smooth operation and overall success of the hotel.

This job demands a high level of physical activity, including standing, sitting, walking, and navigating confined spaces, elevated areas, stairs, and service ramps. You will routinely move, lift, carry, push, and set objects weighing up to 55 pounds, reaching, kneeling, turning, stretching, and bending as part of day-to-day tasks. Attention to safety protocols and company policies is paramount, as is maintaining a professional appearance and communication style at all times to uphold the Marriott brand standards.

The ideal candidate will possess a high school diploma or equivalent, such as a General Educational Development (GED) certificate, with no prior experience required. Marriott provides comprehensive training and development programs to foster growth and expertise among its employees. This position is an excellent entry point for individuals passionate about hospitality who seek to contribute to a luxury hotel environment and thrive in a team-oriented setting.

Beyond the operational demands, the porter role embodies Marriott’s core values of trust, innovation, sincerity, and hospitality. JW Marriott hotels champion employee well-being and work-life balance, offering a collaborative atmosphere where every team member plays a meaningful part in enhancing the guest journey. By embodying the "JW Treatment"—a commitment to exceptional care and attention to both guests and associates—you will help sustain Marriott’s legacy of remarkable service.

Joining Marriott International, particularly the JW Marriott brand, means you are joining more than just a job; you are entering a community dedicated to your personal growth, professional development, and success. You will have access to numerous opportunities for training, recognition, and advancement, all within a luxury hospitality environment that values every individual’s contributions. Embrace the chance to start your career with a trusted industry leader where you can bring your best work, fulfill your purpose, and become your best self.

Job Requirements

  • high school diploma or equivalent
  • no prior related experience required
  • no supervisor experience required
  • no license or certification required

Job Qualifications

  • high school diploma or equivalent
  • ability to perform physical tasks including lifting and moving up to 55 pounds
  • strong communication skills
  • ability to follow safety and company policies
  • teamwork and collaboration skills
  • willingness to assist multiple departments
  • customer service orientation

Job Duties

  • deliver items directly to guest rooms
  • assist housekeeping, engineering, banquets, restaurants, and front desk departments
  • move, lift, carry, push, and set objects weighing up to 55 pounds
  • navigate confined spaces, elevated areas, stairs, and service ramps
  • follow safety protocols and company policies
  • maintain professional appearance and communication
  • perform additional reasonable tasks as assigned

Job Criteria

Experience

No experience required


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