General Runner

Marriott Hotels is a renowned global hospitality company known for its commitment to exceptional guest service and innovative hospitality experiences. Established as a leader in the hotel industry, Marriott Hotels operates a wide network of properties offering high-quality accommodations and services across the world. The brand is synonymous with luxury, comfort, and hospitality excellence, continually striving to maintain the promise of "A wonderful hotel experience, always." By joining Marriott Hotels, employees become part of a dynamic and diverse community that values cultural fusion, talents, and experiences. The company promotes equal opportunities and a welcoming environment where every team member can thrive and deliver outstanding service to guests. Marriott International, the parent company, is dedicated to fostering a respectful workplace and celebrating diversity while ensuring compliance with all applicable legislation including non-discrimination policies related to disability and veteran status.

This particular role falls under the category of Rooms & Guest Services Operations, designated as a full-time, non-management position located at 1600 Holcombe Blvd, Houston, Texas. The role is crucial to the day-to-day operations of the hotel, directly impacting the guest experience. As a Porter at Marriott Hotels, the employee’s primary function is to facilitate an unforgettable and unique guest experience by supporting various departments throughout the hotel. Porters act as vital collaborators, assisting housekeeping, engineering, banquets, restaurants, front desk, and other areas by delivering items and equipment as needed. This role demands a high level of physical activity, including standing, sitting, walking extensively, and navigating confined spaces, stairs, and ramps.

The Porter must be able to perform a variety of physical tasks such as moving, lifting, carrying, pushing, and placing objects weighing up to 55 pounds without assistance. They also need to be capable of reading and understanding information across multiple formats, inspecting tools and equipment, and adopting a hands-on approach to their duties. Attention to detail, compliance with company policies, maintaining confidentiality, protecting company assets, and adhering to quality standards are fundamental responsibilities. In addition, the employee is expected to present a professional appearance in terms of uniform and personal grooming and maintain effective communication at all times.

Marriott Hotels values a safe working environment and expects its Porters to contribute actively to this. The role involves multitasking and making flexible adjustments to meet the needs of both guests and employees promptly. Being constantly on the move and responsive to requests forms the core of the position's daily activities. Ultimately, the Porter plays an instrumental role in ensuring the smooth operation of the hotel and enhancing the overall satisfaction of guests.

The position requires a minimum education level of a high school diploma or General Educational Development (GED) certificate. No prior related work experience or supervisory experience is needed, nor are any licenses or certifications required. Marriott International fosters an inclusive and accessible workplace where employees are encouraged to grow personally and professionally. By becoming a part of Marriott Hotels, the individual will join a global team committed to excellence, innovation, and hospitality leadership while advancing their career in the industry.