General Runner

Marriott International is a globally recognized leader in the hospitality industry, operating thousands of hotels and resorts worldwide that range from luxury to budget-friendly accommodations. Among its prestigious brands, JW Marriott stands out as a beacon of luxury and exceptional service, offering guests an unmatched experience in gateway cities and distinctive resort locations across the globe. JW Marriott properties uphold a legacy of hospitality that originates from its founder, J. Willard Marriott, emphasizing the importance of putting associates first and fostering a positive work environment. JW Marriott believes that if its associates are happy and fulfilled in their roles, the guests they serve will experience exceptional hospitality, which is why it continuously offers training, development opportunities, and a culture of recognition and belonging. This commitment to associate well-being and continuous growth creates a workplace that is unique, supportive, and inspiring for hospitality professionals who are eager to become the best versions of themselves.

The position of Runner at JW Marriott, located in Peabody, Massachusetts, represents a crucial non-management role in the guest services and rooms operations division. This part-time role, with an hourly wage range between $20.60 and $22.10, is designed to provide broad operational support across multiple departments, including housekeeping, engineering, banquets, restaurants, and the front office. The Runner's primary responsibility is to deliver items promptly and efficiently wherever and whenever needed within the hotel, whether that means bringing amenities directly to guests' rooms or assisting various operational teams behind the scenes. The role demands high energy, physical stamina, and a keen attention to detail to maintain smooth operations throughout the hotel.

Beyond the logistics, the Runner is critical in crafting memorable guest experiences through timely and accurate service. Success in this role hinges on several key areas: maintaining a safe and professional work environment, adhering strictly to Marriott's policies and standards, and demonstrating an impeccable appearance and communication style. The physical demands of the Runner position are significant—associates will be on their feet for extended periods, navigating tight or elevated spaces, and performing manual tasks such as lifting or carrying up to 55 pounds without assistance. These hands-on responsibilities require associates to stretch, bend, stoop, and move quickly and safely to meet the dynamic needs of the hotel’s various departments.

JW Marriott's Runner role is ideal for individuals who have a high school diploma or GED and no prior related work experience is necessary, making it an excellent entry point for those beginning their career in hospitality. The company promotes a culture of equal opportunity and diversity, welcoming candidates from all backgrounds to join their team. Working at JW Marriott means becoming part of a global community that values innovation, genuine service, and the continuous pursuit of hospitality excellence. The Runner’s contribution is vital in upholding the brand's promise of "Wonderful Hospitality. Always." Through dedication and consistent effort, Runners help the hotel remain a standout destination for travelers seeking luxurious comfort and exceptional service worldwide.

Those who join JW Marriott can expect to be part of a warm and inclusive environment where growth and personal development are encouraged. Marriott International's commitment to inclusion and respect ensures that all associates are valued for their unique perspectives and skills. Marriott's strong adherence to non-discrimination policies and its focus on associate well-being make JW Marriott a premier employer in the hospitality sector. The Runner role offers both immediate involvement in the guest experience and a platform for future career advancement within the vast Marriott portfolio, all while supporting the legacy and high standards of the JW Marriott brand.