
Job Overview
Employment Type
Full-time
Work Schedule
Standard Hours
Benefits
Health Insurance
Dental Insurance
Paid Time Off
Employee Discounts
Retirement Plan
Career development opportunities
Diverse and Inclusive Work Environment
Job Description
Renaissance Nashville Hotel is part of the globally recognized Renaissance Hotels brand, which operates under the umbrella of Marriott International, one of the largest and most reputable hospitality companies in the world. Located in the vibrant city of Nashville, Tennessee, Renaissance Nashville Hotel offers guests an immersive experience that reflects the rich culture, music heritage, and unique atmosphere of its neighborhood. The hotel prides itself on delivering exceptional service that goes beyond the conventional hospitality model by encouraging guests to explore and connect with the local culture. This commitment to providing an enriching guest experience has established Renaissance Nashville Hotel as a premier destination for both leisure and business travelers in the heart of Nashville.
As a member of the hospitality industry, Renaissance Nashville Hotel combines upscale accommodations with personalized touches, stylish design, and state-of-the-art amenities to ensure a comfortable and memorable stay for each guest. The hotel is proud to be managed by Marriott International, which is known for its strong dedication to inclusivity, employee development, and operational excellence. Marriott International actively promotes equality and diversity in its workforce, fostering a welcoming and supportive environment that celebrates the unique backgrounds and experiences of its associates. This philosophy is evident across all aspects of the hotel’s operations and culture.
The Runner position at Renaissance Nashville Hotel plays a pivotal role in the seamless functioning of the hotel’s operations. Unlike traditional roles that may simply involve moving items from one place to another, the Runner is instrumental in building a unique and memorable experience for guests by supporting multiple departments efficiently and proactively. Runners act as the backbone of daily hotel logistics, facilitating smooth operational flows between housekeeping, engineering, banquets, restaurants, the front office, and other key areas. They ensure that necessary items and services reach guests at the right moment, enhancing satisfaction and overall service quality.
This full-time, non-management role requires a dynamic individual who is physically active and able to spend extended periods on their feet while navigating narrow, elevated, or confined spaces within the hotel. The position demands strong attention to detail, as Runners must read, verify, and visually inspect various information and equipment to maintain operational standards. Additionally, the role involves physical activities such as lifting or moving objects up to 55 pounds, bending, twisting, and reaching, all carried out with a hands-on approach geared toward assisting guests and team members swiftly and effectively.
Runners are critical to Renaissance Nashville Hotel’s mission of providing excellent guest service and ensuring safety and professionalism in the workplace. Their responsibilities go beyond mere delivery duties, as they contribute directly to the quality and execution of service that Marriott International upholds. This is supported by a workplace culture that emphasizes adherence to company policies, confidentiality, high standards of personal appearance, and professional communication.
Joining Renaissance Nashville Hotel as a Runner means becoming part of a global community of hospitality professionals dedicated to creating unforgettable travel experiences. The hotel encourages spontaneous explorers who are eager to engage with new cultures and ways of living to apply for this role. Employees at Renaissance Hotels find opportunities to grow, belong within a strong and diverse team, and develop into the best version of themselves. If you are passionate about customer service, thrive in a busy environment, and are committed to contributing to a team that values cultural richness and quality, this Runner position offers an exciting path to a rewarding career in hospitality.
As a member of the hospitality industry, Renaissance Nashville Hotel combines upscale accommodations with personalized touches, stylish design, and state-of-the-art amenities to ensure a comfortable and memorable stay for each guest. The hotel is proud to be managed by Marriott International, which is known for its strong dedication to inclusivity, employee development, and operational excellence. Marriott International actively promotes equality and diversity in its workforce, fostering a welcoming and supportive environment that celebrates the unique backgrounds and experiences of its associates. This philosophy is evident across all aspects of the hotel’s operations and culture.
The Runner position at Renaissance Nashville Hotel plays a pivotal role in the seamless functioning of the hotel’s operations. Unlike traditional roles that may simply involve moving items from one place to another, the Runner is instrumental in building a unique and memorable experience for guests by supporting multiple departments efficiently and proactively. Runners act as the backbone of daily hotel logistics, facilitating smooth operational flows between housekeeping, engineering, banquets, restaurants, the front office, and other key areas. They ensure that necessary items and services reach guests at the right moment, enhancing satisfaction and overall service quality.
This full-time, non-management role requires a dynamic individual who is physically active and able to spend extended periods on their feet while navigating narrow, elevated, or confined spaces within the hotel. The position demands strong attention to detail, as Runners must read, verify, and visually inspect various information and equipment to maintain operational standards. Additionally, the role involves physical activities such as lifting or moving objects up to 55 pounds, bending, twisting, and reaching, all carried out with a hands-on approach geared toward assisting guests and team members swiftly and effectively.
Runners are critical to Renaissance Nashville Hotel’s mission of providing excellent guest service and ensuring safety and professionalism in the workplace. Their responsibilities go beyond mere delivery duties, as they contribute directly to the quality and execution of service that Marriott International upholds. This is supported by a workplace culture that emphasizes adherence to company policies, confidentiality, high standards of personal appearance, and professional communication.
Joining Renaissance Nashville Hotel as a Runner means becoming part of a global community of hospitality professionals dedicated to creating unforgettable travel experiences. The hotel encourages spontaneous explorers who are eager to engage with new cultures and ways of living to apply for this role. Employees at Renaissance Hotels find opportunities to grow, belong within a strong and diverse team, and develop into the best version of themselves. If you are passionate about customer service, thrive in a busy environment, and are committed to contributing to a team that values cultural richness and quality, this Runner position offers an exciting path to a rewarding career in hospitality.
Job Requirements
- high school diploma or GED equivalent
- ability to stand, sit, or walk for extended periods
- capability to move through narrow, confined, or elevated spaces
- physical ability to lift objects up to 55 pounds
- adherence to company policies and safety regulations
- professional appearance and communication
- willingness to perform varied job duties as needed
Job Qualifications
- high school diploma or GED equivalent
- strong physical stamina and mobility
- ability to read and visually verify information
- excellent communication skills
- no prior work experience required
- commitment to teamwork and guest service
Job Duties
- deliver items to guests in their rooms
- provide support to housekeeping and engineering departments
- assist banquet and restaurant staff as needed
- coordinate with the front office for timely guest service
- navigate hotel spaces efficiently and safely
- lift, carry, and place objects weighing up to 55 pounds
- uphold professional appearance and communication standards
Job Criteria
Experience
No experience required
Job Location
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