Job Overview

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Employment Type

Full-time
Hourly
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Compensation

Hourly
Exact $20.00
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Work Schedule

Standard Hours
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Benefits

Health Insurance
Paid Time Off
Employee Discounts
Career development opportunities
Diverse and inclusive workplace
employee recognition programs
retirement plans

Job Description

The Ritz-Carlton South Beach, located at 1 Lincoln Rd, Miami Beach, Florida, is part of the renowned Ritz-Carlton brand under Marriott International. This luxury hotel is known worldwide for delivering exceptional guest experiences and maintaining high standards in the hospitality industry. The hotel offers a full-time, non-management position with a competitive hourly wage of $20.00, and the role is tip eligible, highlighting the opportunity to interact with guests and contribute to the luxurious service experience.

As a cornerstone of the Rooms & Guest Services Operations team, the porter position at The Ritz-Carlton South Beach is essential for ensuring seamless guest experiences. Porters at this prestigious hotel support multiple departments, including housekeeping, engineering, banquets, restaurants, and reception, to provide guests and employees with what they need promptly and efficiently. The role is dynamic and physically active, involving tasks such as delivering items directly to guest rooms, supporting various operational needs, and ensuring guest satisfaction. Porters must be highly mobile, able to navigate tight spaces, use service stairs and ramps, and lift or move objects weighing up to 55 pounds without assistance. The role demands excellent physical endurance, attention to detail, and a commitment to maintaining the professional standards of the Ritz-Carlton brand, including proper uniform, personal appearance, and communication skills at all times.

Working at The Ritz-Carlton means embracing the company's core values and "gold standards," which include the employee promise, creed, and service values that guide every team member to consistently enhance the quality of the guest experience. This position does not require prior work experience or supervisory experience, making it an excellent opportunity for individuals looking to begin or grow their career in luxury hospitality. The Ritz-Carlton South Beach values diversity and inclusion, promoting a welcoming workplace for all employees and ensuring equal opportunities in hiring and advancement.

Joining The Ritz-Carlton South Beach means becoming part of a global network of professionals committed to creating memorable guest experiences. The hotel prides itself on its award-winning service quality and the dedication of its staff to luxury hospitality. This role provides an opportunity to contribute to the success of one of the world's leading luxury hotel brands while developing essential skills and gaining valuable experience in the hospitality industry. Employees are empowered to be creative, kind, and compassionate, fostering a supportive and enriching work environment.

Candidates will find themselves working in a culture that celebrates the fusion of diverse talents and experiences, contributing to a vibrant and inclusive team atmosphere. The Ritz-Carlton offers opportunities for professional growth and personal development, ensuring that each team member can perform their best work and feel proud of their contributions. As part of Marriott International's family of brands, The Ritz-Carlton South Beach leverages a strong reputation and extensive resources to provide outstanding career opportunities and a fulfilling work environment.

Overall, this porter role at The Ritz-Carlton South Beach is more than just a job. It is a chance to be part of a prestigious hotel known for unparalleled guest service and operational excellence, where every day brings new opportunities to make a difference in guests' lives. Candidates passionate about luxury hospitality and eager to contribute to a leading hotel brand's success are encouraged to apply and become part of a legacy of excellence.

Job Requirements

  • High school diploma or equivalent
  • no prior relevant work experience required
  • no supervisory experience required
  • ability to perform physical tasks including lifting and moving objects up to 55 pounds
  • ability to work full-time
  • commitment to follow company policies and procedures

Job Qualifications

  • High school diploma or equivalent
  • ability to lift and move objects weighing up to 55 pounds
  • excellent physical stamina and mobility
  • effective communication skills
  • commitment to professional appearance
  • ability to follow company policies and procedures
  • willingness to work as part of a team

Job Duties

  • Deliver items to guest rooms promptly
  • support housekeeping, engineering, banquets, restaurants, and reception departments
  • move, lift, carry, push, and place objects up to 55 pounds without assistance
  • navigate service stairs, ramps, and tight spaces
  • inspect tools, equipment, and machinery
  • maintain professional appearance and communication
  • adhere to company policies and safety standards

Job Criteria

Experience

No experience required


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