GENERAL OFFICE/RECEPTIONIST - Resource Connection

The hiring organization is a public resource center known as the Resource Connection, which serves as a pivotal point for community services within Tarrant County. This center functions as a hub where various county services and agencies converge, providing citizens seamless access to important government and community resources. It operates within a public agency setting, supporting a diverse population including individuals with disabilities, the general public, tenant agencies, and the local business community. The center prides itself on fostering a professional and helpful atmosphere, connecting people with services that improve quality of life and community engagement.

The role being offered is an essential administrative position within the Resource Connection. It involves front-line customer service responsibilities as well as administrative support duties critical to the day-to-day function of the center. The position is a full-time opportunity, rewarding candidates with a chance to work in a dynamic environment that values teamwork, professionalism, and interaction with diverse public and governmental stakeholders.

This administrative role primarily acts as the initial point of contact for visitors and callers, managing multi-line phone systems and greeting guests personally to provide information and direct inquiries appropriately. The duties also extend to scheduling, organizing, and coordinating the use of meeting and conference rooms across the Resource Connection campus. This includes processing agreements, coordinating facility setups for events, and handling related communications to ensure smooth operations of scheduled activities.

Beyond front desk and scheduling responsibilities, the position also involves preparing photo identification badges and security access cards for multiple employee groups including Resource Connection agencies and Tarrant County employees. Financial administration tasks such as fee collection and deposit preparation support the position, highlighting its importance in the administrative workflow.

In addition to regular tasks, the role serves as a backup support for the Office Administrator, providing guidance and assistance to other administrative staff. It also includes responsibility for maintaining a welcoming and functional reception area. This role ensures the office environment is neat, orderly and equipped with necessary resources. The role also incorporates providing notary services to tenants, guests, and the public, which adds a crucial legal facilitation aspect to the position's suite of duties.

The position requires strong communication and interpersonal skills to effectively liaise between the public, county agencies, vendors, and other stakeholders. Computer proficiency including word processing, spreadsheets, and database applications is necessary to efficiently manage the administrative tasks involved. The ability to multi-task and prioritize in a busy public service environment is essential for success.

Safety and physical readiness are also important as the job involves various physical activities such as standing, walking, bending, and lifting. This reflects the active nature of the role, balancing office-based tasks with dynamic interaction and coordination duties.

Overall, the job offers a comprehensive administrative experience in a public sector setting, ideal for candidates interested in community service, administrative coordination, and customer engagement within local government infrastructure.