General Manager/AGM

Five Guys Burgers and Fries is a renowned fast-casual restaurant chain known for its fresh, high-quality burgers, hand-cut fries, and a commitment to exceptional customer service. Established with a passion for delivering a consistently outstanding dining experience, the brand has grown rapidly and now operates hundreds of locations, each dedicated to serving delicious food in a welcoming environment. Sheridan Investments, the company behind this opportunity, is committed to upholding the Five Guys legacy by fostering engaged teams, promoting continuous learning, and ensuring world-class customer satisfaction. This culture of excellence and growth makes Five Guys Burgers and Fries an exciting place to build a career in the restaurant industry.

The role of General Manager at Five Guys Burgers and Fries is a pivotal leadership position designed for an experienced and highly skilled professional who thrives in a fast-paced, dynamic work environment. As the General Manager, you will be entrusted with the responsibility to lead daily restaurant operations, adopting a 'run it like it’s your own' mindset to surpass performance goals. This role demands a hands-on approach to managing every aspect of the restaurant, including inventory control, labor scheduling, team development, customer service excellence, and regulatory compliance.

You will oversee inventory management to optimize food and supply costs (COGS), ensuring financial efficiency without compromising quality. Effective scheduling and labor management are critical to maintaining smooth operations and meeting business demands. A significant part of your responsibility is to hire, train, coach, and motivate a dedicated team, fostering an atmosphere of accountability and personal growth. Your leadership will directly impact team morale, operational success, and customer satisfaction.

Delivering outstanding customer service and promptly resolving any issues that arise will be essential to maintaining the Five Guys reputation for quality and friendliness. Compliance with food safety and sanitation regulations is a top priority, ensuring a safe dining environment for customers and staff alike. Additionally, responsible cash management will fall under your purview, requiring attention to detail and integrity.

This full-time position demands a minimum commitment of 45 hours per week, often including weekends, holidays, and shifts that range from day to night. The role is on-site at a vibrant food and beverage location, where you will lead a motivated team in delivering a world-class dining experience. Starting salary is competitive at $55,000 annually, complemented by weekly and quarterly performance bonuses. Further benefits include comprehensive paid time off, health, dental, and vision insurance, employee discounts, referral programs, and paid training. Sheridan Investments also nurtures a strong promote-from-within culture, encouraging long-term career development within the organization.

Joining Five Guys Burgers and Fries as General Manager means aligning with a brand that values work-life balance, team engagement, and continuous self-improvement. If you possess strong leadership, communication, and decision-making skills and are passionate about creating a positive, productive environment, this role offers a compelling opportunity to make a meaningful impact while advancing your career in the thriving food service industry.